Hi Emmanuel,
You can reach RED Support at support.RED.com and select Submit Request. (or go here) Then select Workflow.
You can reach RED Support at support.RED.com and select Submit Request. (or go here) Then select Workflow.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: this_feature_currently_requires_accessing_site_using_safari
Hi Emmanuel,
You can reach RED Support at support.RED.com and select Submit Request. (or go here) Then select Workflow.
After much trial and error, I think I found out what is causing the problem, ...the program Real Player of all things. The .RMD extension that is associated with my R3D files in the finder was being referenced to Real Player, so I think that caused FCP to not load it. I deleted Real Player app from my system and all is working as it should. I also learned that if you create 'Optimized Media' with the R3D you have to reset that media by clicking on 'Modify RED RAW Settings' to have changes to the RMD load from CINE-X to FCP X.
No I don't select the option to copy files into the media events folder if that is what you are referring to, do you?