EVF cable never worked

[Peter Hodgins]

My EVF cable never worked, it has one straight end and one 90 degree bent end. The straight end connector doesn't fit reliably, never did, "out of the box".
Is there a source for these cables? RED wants me to send the EVF and cable back, I might do this before the warrantee runs out, but I am wondering if there is a way to get another cable. Are the cables Industry standard wiring or is it a custom made cable?

 

[Stuart English]

RED-EVF cable

RED-EVF cable

Are the cables Industry standard wiring or is it a custom made cable?

It's a custom made cable Peter. Apologies if it's not working, best to send it back as requested.