Erotic short with HUGE problem...

[JanneJansson]

Hi,
Just been shooting a erotic/humor short film and start runnig the footage through my red rocket and this happens:

This shoot have been really strange. A ton of stuff broke for no reason and apparently there is some strange with the footage also. When I look at the footage on camera is was ok. This just happens after the rocket decode.

And my next question. If the battery charger just quits (lights and fan stop) but the fuse and the main power light is working, what is wrong?

Best regards

 

[Jarred Land]

try a different card reader and cable.. you can turn the rocket off in RC-X and scrub to the same frame to make sure its not the Rocket at fault.

 

[JanneJansson]

Ok, thanks. Will try now.

 

[JanneJansson]

Yepp, worked! Just bad card reader. One file was corrupted and after that file had gone thrugh the batch, all files after become broken.

Thanks!

 

[Pawel Achtel]

Wow, fantastic customer support, Jarred. I'm impressed. I thought you were busy pointing the business end of your Epic towards gorgeous looking women and there was nothing on this Earth that could distract your focus from the job. :ihih:

 

[Jean Déraps]

I was about to chime in and say I got this kind of defect with a faulty card reader/cable setup... I just recopied the files with a properly working setup and there was no more glitch!