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Brent J. Craig
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Sorry for trying to help you. I'll remember you next time you have an issue and me with the answer. :|
First off, let me apologize. I did not mean to offend you nor appear to not appreciate your reply. I was a bit shocked from the suggestion that a piece of professional gear might not work in the presence of cell phones, and expressed that emotion using sarcasm - which obviously does not translate well to a forum message. Sorry.
I don't know what kind of reality show or set you have but on our sets, phone are to turn off.
I have never been on a set where people had to turn their phones completely off. We always set them to silent. Perhaps you operate somewhere where crew members use a booking service and are not continually responsible for finding their next project. Here, a missed call is a missed job.
The sound guy would pickup any phone even on vibrate.
Definitely a shielding problem with the sound gear. GSM/HSDPA signals are easy to pick up on improperly shielded gear.
Again, thank you for your suggestions and I'm sorry that my reply appeared discourteous.