Epic-W playback shows pink on overexposed areas

[Jaiden Huang]

hi, I noticed that the highlight is pink when it's at playback mode, even when it is showing RAW, I can still see pink. But everything looks normal when it's recording. I haven't receive my mini mag reader yet so I cannot check it on a computer. Does anyone know what's happening over here? Thank you very much.

 

[Even Evensen]

Yo! I got the same thing. As long as its RAW it shouldnt be a problem. Its probably the RED DRAGON color issue...

 

[David Baumber]

I'm having the same problems. Is there a solution to this yet?

 

[Finn Möller]

Look for the "tint" maybe the problem is there.
Are you auto white balanced your cam?

 

[David Baumber]

I tried the tint and auto white balance on cards and manual white balance. I changed the colour space, but nothing seems to help.

The thing is it's only pink on playback. When i record it's normal and when i look at it in premier it's normal.
Only the playback on camera shows highlights as pink. It kind of looks like it's showing me where im burning the image.

 

[Shawn P]

Is this just on playback or actual footage when ingested?

 

[David Baumber]

This is only on playback on camera. When on the computer it play without the pink highlights.

It's just unsettling looking at this kind of footage on set

 

[Adam Montville]

Graeme has stated that it has to do with the way the camera processes live footage, and the "algorithm" to remove that pink highlight is on the recorded file, but not in the live view. Next firmware should add that "algorithm", along with IPP2 (hopefully).

 

[David Baumber]

Thank you for the answer Adam. I will keep and eye out for the update.

 

[Graeme Nattress]

I don't know if it's possible to get it in on playback. With luck though moving to IPP2 will minimize the appearance and as noted, it doesn't effect recorded footage or appear in post, and you'll only see it like this on significant over-exposure.

Graeme

 

[David Callahan]

A client renting my camera is having this issue on playback only. Any chance this goes away with the next firmware update?

 

[Dustin Veneman]

I just had this issue with pink highlights and the over all image being underexposed on the red helium epic-w with firmware 7.1.0.1
I fixed this by going to menu>settings>maintinance>RestoreSystem> and pressing the Wipe Camera button.
Exposure is back to normal and the pink highlights are gone.

It should be noted that the raw file was fine even when the problem was present, however it was difficult to expose properly as the histogram was also affected.

 

[william howell]

You should contact Red and alert them to the problem. From the dates in this thread, it appears that this issue was solved a long time ago... but just popped back up on your camera.

I’m interested in how this turns out because we’re thinking about getting an epic-w.

I just had this issue with pink highlights and the over all image being underexposed on the red helium epic-w with firmware 7.1.0.1
I fixed this by going to menu>settings>maintinance>RestoreSystem> and pressing the Wipe Camera button.
Exposure is back to normal and the pink highlights are gone.

It should be noted that the raw file was fine even when the problem was present, however it was difficult to expose properly as the histogram was also affected.