Epic W no HD-SDI output in Cold weather..Help

[Harcharan Singh]

Hi
We have sent one of our EPIC W unit for
an outdoor shoot in very cold weather.
Everything was tested when we sent it
But now there is no video signal from HD-SDI
to flanders monitor.
We have tried
1. Multiple cable changes
2. Monitor frequency change
3. Overlay clean mode
4. Calibration
5. Factory reset.
Nothing seems to work.
Anyone faced problems like this in cold conditions?
Thanks
Hs

 

[Cameron Currier]

Have you tried unchecking and rechecking the Enable box? I work with a Scarlet and I have to do that after every boot up on the latest firmware.

 

[Aaron Lochert]

Have you tried unchecking and rechecking the Enable box? I work with a Scarlet and I have to do that after every boot up on the latest firmware.

Seconding this. Was out in the snow a couple weeks ago and had to keep doing this every time the camera was power cycled.

 

[Aaron Almquist]

I third this. Happens to me as well and have to check/uncheck enable button.