Epic Hanging ofter firmware update 4.0.12 may be

[Raju Sindam]

Hi friends

Iam updated latest firmware some 4.0.12..my camera hanging frequently ..what can i do..any suggestions plz...

 

[Nick Grow]

Hi Raju,

I recommend contacting RED SUPPORT directly for assistance by submitting a technical support ticket here https://support.red.com and attaching a log file from your EPIC for diagnosis.

NICK

 

[Jason Comparetto]

Has anyone noticed an uptick in the number of instability issues in this latest version of the firmware? Its hard to put a number on it, it just seems like there's more posts from folks having glitchy stuff happen here and there.