EPIC ERROR MESSAGE "Recording halted. record error. Shutdown" on LCD

[Eric Rios]

Hey all,

Our Epic 2 recently shutdown on us with full battery. A error box popped up on our LCD Screen saying
Error
Recording halted. record error
Shutdown

Any idea what issues I may be having?

thanks,
Eric

 

[Nick Grow]

Eric, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from this EPIC so we can assist you.

NICK

 

[Eric Rios]

Thanks Nick, went ahead and did that.

Eric

 

[Daniel Soderberg]

I received this error message multiple times on a shoot. I ended up switching cards and never saw the error again.
After formatting that card, I also never saw the error again.

Red Team, could this have just been a bad format? Or is it something more that I should look into?
Thanks.