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Epic Dragon cant boot up and top fan doesn't work

Phan Duc Cuong

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Hi Guys,

I am in the middle of the feature film and our Dragon suddenly can't boot up (the top fan not running while the below fan still can)

I tried to hard restore as the instruction manual however it can't help. May I know whether the top fan can be the reason for this break down ?

If yes, is there anyway I can temporarily fix it cus sending back my camera to Red would cost sometimes (the top fan can run if I touch and move just a bit however it does not make the Dragon boot up)

Here are the youtube link for your info (sorry it does not in English)

https://youtu.be/eLxm43JG1Sg

Thanks,

Cuong
 
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I stay all night to find the way to recover my camera but still no answer from my Bomb Squad. At the same time, I got some trouble with Uber and they dont mind working with me since 6:00 am till everything sorted out.
Not everything is comparable but I feel a bit left out here.
 
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Hi I tried everything as instructed and while searching on reduser I found many guys got the same matter as I am.
I am not sure whether this is an hardware glitch that Red has improved in DMSC 2 but I made a simple stiching does help to do the work.

It saves me $1000 (rental cost) + $800 (fixing cost Red normally charged for this kind of error) + shipping cost and sleepless night waiting for my Bomb Squad ...

I heard many good thing about the Bomb Squad and believe it until I got my first problem (If I dont count the carelessness of Bomb Squad while I odered my first Dragon, he did not identify the media I ordered did not match with the side SSD even I have asked him to review as I was knew to Red)

I also have an Arri Mini and when data on one card is lost (due to my client DIT) I still got reminder from Arri techician to send him my camera log file to help him study the situation better ...
 
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Hi Phan did you fix your problem? Mine is doing the same thing now!
 
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