EPIC don't boot

[GRY Guillaume]

Hi,


I've had some issues with a RedEpic : When i wanted to stop the record of the last shot, the camera freeze. TimeCode Stopped in Record Mode, and no responses from the touchscreen LCD. Even after several tries to shut it down, i've had to remove the V-Lock. Then, the camera boot normaly, one more shot was recorded properly, but then, the camera freeze again, and don't boot anymore ...

Tried with AC power, another V-Lock, another SSD, with no accessories at all, but still no responses..

I've tried to put the last Firmware on a SSD , but still no reactions from the camera : no amber light when power up, just the fan slowly go up and down, but the lenses are properly calibrated at the beginning ...
I also had some issues with more than 3 minutes long shots : some ugly artefacts as
http://www.reduser.net/forum/attachm...9&d=1364006801
and don't know if there is a link between these two issues

Maybe the camera don't recognize the "force-upgrade" in the SSD, but can i re-format the SSD properly without a Red camera ?

Help would be greatly appreciated as we have a day off tomorrow to fix this problem before shooting again during the week-end ...

 

[ericyoung]

Sounds like similar problem to the is Scarlet thread:
http://www.reduser.net/forum/showthread.php?97550-Scarlet-won-t-start

Try holding down the red power button for more than 15secs (30sec count to be sure) - the fan may cycle several times, but keep holding down until you hear the fans come on full speed before you let go. Hopefully it'll boot up properly then.

I would then do a fresh firmware install and black shade, and then a lot of long test recordings to be sure your artifacts aren't recurring.

If still having problems raise a Red support ticket, and/or email/call your Bomb Squad Representative.