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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

DSMC2 Helium 8k error message 0x10

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sreekumar nair

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Error message on my red DSMC 2 helium camera

Error 0x10
Possible hardware error.please save log and contact red support
With camera configuration.

Anyone had similar issue with the red ....

I just took up 5000 dollar upgrade for my helium red camera last year only .

Any suggestions about error message
 
I'd submit a technical support ticket on support.red.com and include a log file.
 
sreekumar nair said:
Error message on my red DSMC 2 helium camera

Error 0x10
Possible hardware error.please save log and contact red support
With camera configuration.

Anyone had similar issue with the red ....

I just took up 5000 dollar upgrade for my helium red camera last year only .

Any suggestions about error message
Click to expand...

Jay Ho said:
I'd submit a technical support ticket on support.red.com and include a log file.
Click to expand...

Yes, please submit a ticket here, and our Technical Support team will help look into this for you.
 
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