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Dragon Sensor Europe News?

J

Jan Reiff

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Any news about a possible upgrade to Dragon at Red Europe?
I still get bad stomach when i think about the tons of custom issues in the last years when sending back devices (not only red) from europe to USA, sometimes weeks of waiting because of custom issues.

Red Europe would work so much easier for us to send in the cameras (or even bring).
 
What would also be great is to have a Red Store & Repair center in the Euro zone before the Euro collapses in great pain ;-)

Kristin
 
i pay in every currency you want, when i can avoid custom and discussions with them about days, ... my first Epic-M was days at the custom -
i think London is fine - 1h flight from here, no papers, no custom, ... delivery in 24h, ... would really appreciate this service.
 
For an offer like that I would ship my Epic-M to the Moon... But it certainly would be much easier if there was the option of doing this through RED Europe. Alan and his team are doing a wonderful service! Getting everything here was as easy one could hope for.
Our 'RED KNIGHT' is in heavy use during this time of the year, so we didn't have the chance to get the EPIC-M upgrade yet. We'll probably wait till it is our turn to upgrade to dragon and have it done the same time.

On a side-note... It is probably wise to get the cage, once we keep a dragon inside the camera...
 
Jan Reiff said:
Any news about a possible upgrade to Dragon at Red Europe?
I still get bad stomach when i think about the tons of custom issues in the last years when sending back devices (not only red) from europe to USA, sometimes weeks of waiting because of custom issues.

Red Europe would work so much easier for us to send in the cameras (or even bring).
Click to expand...

Whether or not we carry out the upgrade here, you will still be able to ship your camera to RED Europe for the process.
We will handle the shipping back to the US and the return journey.
Any and all support requirements for EU based customers can be handled by RED Europe.

Alan.
 
Kristin Stewart said:
What would also be great is to have a Red Store & Repair center in the Euro zone before the Euro collapses in great pain ;-)

Kristin
Click to expand...

We have announced that we will be opening a new RED office in Germany this year.
At that time, RED Europe will also be able to trade in Euros or Sterling. :laugh:
 
Alan Piper said:
We have announced that we will be opening a new RED office in Germany this year.
At that time, RED Europe will also be able to trade in Euros or Sterling. :laugh:
Click to expand...

That's awesome news! It will make the ordering process a lot easier for us Germans. ;)
 
Hi Alan

always i read your name i read good news.

Cheers. Thanks for info. Makes the things a lot easier.
 
Alan Piper said:
We have announced that we will be opening a new RED office in Germany this year.
At that time, RED Europe will also be able to trade in Euros or Sterling. :laugh:
Click to expand...

Great, so when the Red store will exist in Berlin, we'll be able to rename Red Europe to Red London ;-)

Is Red USA located in Canada ?

Just kidding...

Toby Linden said:
That's awesome news! It will make the ordering process a lot easier for us Germans. ;)
Click to expand...

Not only for Germans, for all Europeans it's gonna be easier, and cheaper, if they convert prices directly from the dollar bypassing the pound.

Kristin
 
Alan Piper said:
Whether or not we carry out the upgrade here, you will still be able to ship your camera to RED Europe for the process.
We will handle the shipping back to the US and the return journey.
Any and all support requirements for EU based customers can be handled by RED Europe.

Alan.
Click to expand...

that's great and helps a lot!
 
Alan Piper said:
We have announced that we will be opening a new RED office in Germany this year.
At that time, RED Europe will also be able to trade in Euros or Sterling. :laugh:
Click to expand...


this are good news, but i would still prefer a flight to london instead a flight to berlin, for me it's same amount of time from vienna :-)
best, norbert
 
Not only for Germans, for all Europeans it's gonna be easier, and cheaper, if they convert prices directly from the dollar bypassing the pound.

Kristin[/QUOTE]

Not quite Kristin - as explained many times before - each item must have freight, insurance and import duty added to it's price.
Import duty varies between products so you can't have a fixed calculation.

We plan to have all RED products available priced in Euros from both RED Europe and the new German office.

Alan.
 
Jordi Figueras said:
Alan, all this sound really good! :)

Does that apply to the RED ONE M-X upgrade, also? I've been quite reluctant to do the upgrade because of the customs nightmare...
Click to expand...

You can certainly ship via RED Europe Jordi.
Make your arrangements direct with the MX Upgrade team in the US and they will let you have instructions for shipping back though the UK.

Alan.
 
Alan Piper said:
You can certainly ship via RED Europe Jordi.
Make your arrangements direct with the MX Upgrade team in the US and they will let you have instructions for shipping back though the UK.

Alan.
Click to expand...

Thanks a lot, Alan!

It's really nice to know. My life has made a big improvement in quality since working with you guys in RED EUROPE! :) Before that, everything was a little nightmarish!
 
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