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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

DOWN: RED Support Portal

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Brent Carter

Brent Carter

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Figured I would be pro-active before someone posts here...

The third-party provider of our contact ticket system is having a technical issue as of 6:31am PT today. While you can submit tickets, we cannot access them. If you have an urgent issue, please call your regional RED location for assistance.

I will update as more details arrive.
 
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Brent@RED said:
Figured I would be pro-active before someone posts here...

The third-party provider of our contact ticket system is having a technical issue as of 6:31am PT today. While you can submit tickets, we cannot access them. If you have an urgent issue, please call your regional RED location for assistance.

I will update as more details arrive.
Click to expand...

Our system has been restored and has been stable for 30 minutes. You should start getting replies to your tickets...
 
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