Does warrenty and support still stand when buying a used scarlet?

[Sam Allam]

Just wondering what the pro's and con's are for buying a used scarlet, major worries are: am i still covered if the scarlet starts having issue's?

 

[Patrick Grossien]

You have to file a transfer of ownership with RED and send the camera in for evaluation afaik - including support and the ability to download firmware etc.

750 Red Transfer fee EDIT: lowered to $500
100 Red evaluation fee
90 day warranty

As to how long it takes and how this is dealt with - sending camera to you, sending it to RED, sending back to you, or if you can have it delivered directly to RED - I don't know. Lot's of threads on this topic.
PLUS: I think the transfer fee has been lowered!?

RED ARMOR also can not be transferred. But seemingly depending on the camera, it could be possible to buy RED ARMOR yourself for the used camera - you might want to check with RED bomb squad on that one.

EDIT: RED warranties

RED RE-CERTIFIED PRODUCT WARRANTY
All Electronic Products (e.g. Red One, Red LCD, Red Pro LCD, Red EVF) that are not possessed by the original Buyer may be sent to an Authorized Red Service Center for an evaluation fee of $100. Red will provide a quotation for the re-certification of the product to existing Red product specifications at time of repair. The Customer is responsible for all costs associated with such re- certification, such as troubleshooting, diagnosis, repair, test, calibration, and shipping costs. The evaluation fee will be applied to the cost of the re-certification if the cost of the re-certification is greater than the evaluation fee. Upon completion of re-certification, customer may be offered a Red Re-Certified Product Warranty and/or a Red Armor Extended Warranty for an additional cost.

“Customer” is defined as an entity who obtained Red product by other means than directly from Red. Product re-certification is only available to a Customer and is limited to a one re-certification per Customer upon a change of ownership. As part of the process, RED will register the Product to the new Customer.

A Red Re-Certified Product Warranty is valid for a period of ninety (90) days for the camera and camera accessories after the warranty is accepted by the Customer. Red Re-Certified Product Warranty is not available for Digital Media and Batteries. Customer may be eligible for the Extended Warranty if a product is Re-Certified within one year of original purchase, for an additional cost. Red Re-Certification Product Warranty is subject to Warranty Limitations listed in Section 6a above.

 

[Patrick Grossien]

Found it. Transfer fee has been lowered to $500:

Two quick points...

1, it is more than "changing the name", it also gives you the opportunity to get the RED Re-Certified Warranty on that camera.
2, we listen. Effective tomorrow, for all brains the transfer of ownership / RED Re-Certified Warranty fee is $500. There is still the $100 eval fee. Hope that helps...

BC