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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Delivery Update...

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Hello,

I know someone asked this earlier, but I was also hoping to get an answer.

Placed my order for a camera package on the 2nd day of NAB in April. I received a printed timestamp.

How do we get a serial number out of it? If we don't get a serial number, how can we determine our place on that schedule.

I haven't seen a straightforward answer on this issue. Any help would be great.

Thanks!

ATF
 
Guess someone should say thanks to the 50 camera ouners that have taken delivery... just think how annoying it must be to have cameras with the faults that have been caught, by them for us.

Still, I don't hear many complaints from them for doing bug patrol for the rest of us. Thanks to them, thanks to all folks RED, when I take possession of a camera it should be all or more than expected.

I presume this is the price one pays for having a manufacturer who decides to deliver more than originally promised.
 
ATF said:
Hello,

I know someone asked this earlier, but I was also hoping to get an answer.

Placed my order for a camera package on the 2nd day of NAB in April. I received a printed timestamp.

How do we get a serial number out of it? If we don't get a serial number, how can we determine our place on that schedule.

I haven't seen a straightforward answer on this issue. Any help would be great.

Thanks!

ATF
Click to expand...

There have been many posts about this, do a search. Red has clearly stated orders starting from NAB'07 onwards don't have a precise serial number. I would say that is a straightforward answer. I'll add it is quite understandable that with Red's reimbursment policy, associating every order with a serial number would be a real headache. For example, if any orders are canceled, not having a fixed serial will allow the following orders to be delivered earlier, if that was not the case, then what ? They would sell the cameras to people placing orders at a later time, and deliver the cameras immediately ?!

As to your delivery time frame, there were close to, but not quite 1500 preorders, so if you ordered at NAB you should be delivered in March or April '08. That's a much more precise date than most people who made preorders had at the time they placed their order.

Patience is a virtue they say...

Cheers,
Damien
 
I am not very happy with this slip. mine is 610 that means that ours has slipped a month, yet people ahead of me are getting 600 cameras. Can you include 10 more units in that schedule? I am sure you will say "no" because if you did it for me you would have to do it for others....it's just that a month is a pretty big deal.

Let me say that as a once developer of a raw camera myself I would be MORE then happy to be a hard core beta tester and get mine faster. no joke. I don't care if it works 1/2 the time and I can't get anything out of it for "real" productions.

thanks for any help on this Jim.
 
TimeFrame

TimeFrame

When i placed my order i inquired over the phone about this issue with the RED team. I ordered my camera a week before IBC a few weeks ago, and they said my order was scheduled for March/April. So i assume you should probably be on schedule for February or so? Of coarse, that doesn't mean the schedule won't change or be delayed as they have stated many times could happen. Until then, i will be dreaming of the day mine shows up as well.
Hope that helps.
Mike
 
For those who may not know, Obin had been developping a 4:4:4 10bit single CMOS HD project before the RED came up. [ LINK ] 2,974 posts, 178,899 views. It says something about who is this talented young digital moviemaker, Obin Olson. ;-)

obin said:
I am not very happy with this slip. mine is 610 that means that ours has slipped a month, yet people ahead of me are getting 600 cameras. Can you include 10 more units in that schedule? I am sure you will say "no" because if you did it for me you would have to do it for others....it's just that a month is a pretty big deal.

Let me say that as a once developer of a raw camera myself I would be MORE then happy to be a hard core beta tester and get mine faster. no joke. I don't care if it works 1/2 the time and I can't get anything out of it for "real" productions.

thanks for any help on this Jim.
Click to expand...
 
Thanks for the update.

To repeat again that I don't have any problem with the newest or any other future RED delivery updates.

I AM A REALIST and have a great understanding of RED development and production.
 
The good thing is, maybe Apple will get their a$$ out from those iPod, iTv, iPhone, iEverything and do a good update on the MacPro series before we get our cameras!

(My timeframe is I am happy to get my RED before end of 2007, so I am still a very happy camper!)
 
Eirik Tyrihjel said:
The good thing is, maybe Apple will get their a$$ out from those iPod, iTv, iPhone, iEverything and do a good update on the MacPro series before we get our cameras!

(My timeframe is I am happy to get my RED before end of 2007, so I am still a very happy camper!)
Click to expand...

I sure hope so since I am going to be getting a MacPro to replace my PowerMac G5.

Matthew
 
Unfortunately for numbers 200-300 this is bad news. I don't want to complain, but we're the only ones really negatively affected by this new schedule. Most of us were all at NAB 2006 and got our reservations in within the first week, and we'll be getting our camera's at the same time as the people who waited until IBC. I've been patient, and not planning any projects until the dates looked firm, but once the cameras began shipping I figured we could start making plans. I was even cool with the 3 week push from Oct 10th to the 31st. But now we're looking at a seven week delay. Don't get me wrong, I understand what a huge undertaking this is, and the challenges that are being faced. I'm just frustrated that they will only be shipping 100 cameras in Oct instead of 200, and I was already making plans to shoot during November.
 
JFirestone said:
Unfortunately for numbers 200-300 this is bad news. I don't want to complain, but we're the only ones really negatively affected by this new schedule. Most of us were all at NAB 2006 and got our reservations in within the first week, and we'll be getting our camera's at the same time as the people who waited until IBC. I've been patient, and not planning any projects until the dates looked firm, but once the cameras began shipping I figured we could start making plans. I was even cool with the 3 week push from Oct 10th to the 31st. But now we're looking at a seven week delay. Don't get me wrong, I understand what a huge undertaking this is, and the challenges that are being faced. I'm just frustrated that they will only be shipping 100 cameras in Oct instead of 200, and I was already making plans to shoot during November.
Click to expand...

We don't know who is affected... we are just doing the best we can and making the best decisions we can relative to the info and capability we have. I am committed to taking care of our customers. That doesn't mean shipping as fast as we can. It means really taking care of our customers.

Jim
 
ATF said:
Hello,

I know someone asked this earlier, but I was also hoping to get an answer.

Placed my order for a camera package on the 2nd day of NAB in April. I received a printed timestamp.

How do we get a serial number out of it? If we don't get a serial number, how can we determine our place on that schedule.

I haven't seen a straightforward answer on this issue. Any help would be great.

Thanks!

ATF
Click to expand...

If you are talking NAB 2007, you are looking at March 2008.

Jim
 
JFirestone said:
Unfortunately for numbers 200-300 this is bad news. I don't want to complain, but we're the only ones really negatively affected by this new schedule.
Click to expand...
No offense, but everyone from 50-300 has been affected this way. Our group hs been pushed back four times now - and that's since the original delivery slip post-NAB. No one wants delays, but I'd rather have a camera with a working IR/LP filter (and what ever else is buggy right now) than a "beta" camera that isn't as good as other production models just a few weeks down the line.

The firmware updates are awesome and I expected being an early res holder that there would be software improvements over time, but I am not willing to make sacrifices in the hardware just to get the camera faster. $17,500 is far too much to spend to get a "lemon."

Jim, I'm understanding of the delays and realize this was bound to happen with your first major undertaking as a camera manufacturer - please take this time to gut anything from those 50-100 cameras that isn't 100% up to par to deliver the quality product your customers expect. And finishing up REDCINE, 16:9 recording, and variable framerates would be nice too while you're waiting for those filters... :-)
 
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