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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

December 1st Dragon Sensor upgrade price increase reminder

Thanks for the update Brent, much appreciated!

Brent@RED said:
Now that we are back in the office, our DRAGON upgrade crew just got a full update on all REL cameras in WIP at Irvine. Sam, yours shipped back to REL yesterday. Casper and Suresh, you both are on track to complete in next couple of days, barring any hiccups at final stages. Jordan, rough timeframe for us to complete yours is mid-Jan.

We are at about 10-15 business days right now with the spike and holidays. And note that time is the time we receive it at Irvine till we send it back out. Does not include transit time and such between REL and Irvine. For example, the "November" cameras mentioned in this thread did not hit Irvine until December.

We are going as quickly as we can without sacrificing quality. If sensor upgrades were easy and not a logistical PITA, everyone would be doing it and not forcing you to buy a new camera. Or would they? Hehe.

PS, now don't everyone ask me "when is my camera going to be ready", I was just trying to address the guys who already chimed in. Use my 10-15 business day time in Irvine as your estimate until we get caught up and are back to 7-10 business days....
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See my prior posts. Usually 7-10 business days. Right now, about 10-15 business days (that is time in Irvine for upgrade, not transit). Last month had the holidays we were out of the office as well (ie, not business days).
 
so just picked up the camera from red Europe and the Skin Tone-Highlight OLPF and fan upgrade which i ordered were not there :(

got back to the studio powered her up and i get it:) WELL DONE RED!

i need to test the crap out of her to make sure she's fighting fit but i am so glad i went with the upgrade over trade in, it's just better, haven't found the correct adjectives yet
 
Suresh Kara said:
so glad i went with the upgrade over trade in, it's just better, haven't found the correct adjectives yet
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Couldn't even put my amazement in words when having to compare my old Scarlet to the new Dragon upgrade. I watched a lot of the debate on the trade-in VS upgrade path, and I honestly expected the new camera tech and science to blow me away enough to forget about extremely high frame rates. Happy to hear you're also excited about your decision. Get to testing!
 
Nikolay Pavlov said:
Well, today is 7 weeks without my camera? Anybody else had that long upgrade time?
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Mine was about 2 1/2 weeks. Got it back the day before a shoot so I guess I can't complain lol!
 
Nikolay Pavlov said:
Well, today is 7 weeks without my camera? Anybody else had that long upgrade time?
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RED Irvine received the camera on Dec 26. Upgrade completed on Jan 15 (12 business days). Issue found during OQC, now resolved. Was picked up from Irvine yesterday by FedEx. 19 business days total.
 
Just wanted to add - Sent a body in last week on Tuesday and received the upgrade back yesterday. Barely 5 business days. Only 7 Total days without a camera. Great job RED on pumping these out, keep up the good work.

Thanks!
 
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