Welcome to our community

Be a part of something great, join today!

  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Dead Red - Part 2

Status
Not open for further replies.

Emery Wells

Well-known member
Joined
Feb 28, 2007
Messages
705
Reaction score
0
Points
0
There has been a thread already discussing a few Reds going dead in the field which can be found here: http://www.reduser.net/forum/showthread.php?t=8033

I hate to start a new thread but it is Sunday night, our camera just went dead in the middle of production, and we are looking for a solution ASAP.

Red #40x (x denoting it has been replaced) has gone down in the field and is currently completely unresponsive. Im not on set but im im told the camera was being powered by the RED batteries. At this point all power sources have been tried and nothing seems to be working. It has been down for close to 45 minutes now. The camera went back for the retrofit because this shoot was mostly outdoors and we wanted to ensure it could handle the cold. However, the camera had been performing outside in the cold without any problems most of the day. It is now indoors and has had plenty of time to acclimate.

Im posting this here in hopes that someone from RED will contact me ASAP. We are also trying to figure out how we can another camera by tomorrow morning. We are in NYC, shooting in NJ.

If anyone from RED sees this, please call me 917.701.2894. If any other redusers have a camera avail for tomorrow (01/28/08) id desperately love to hear from you.
 
Reduser is not the place to request individual support from REd.. Sorry your having problems, but you need to go through red.com/support and open a ticket, as they have your camera history and can help you much better.

there is a forum dedicated to user to user help, which i am moving this to to see if someone can help you with your 2nd question.
 
Status
Not open for further replies.
Back
Top