Crashes on Export

[Gavin Greenwalt]

I can hit export and the bar will come up saying.
"Setting up for processing"
and then windows will say the program performed an illegal blah blah blah and a second later REDCine will be gone.

DPX, Tiff, Quicktime. Doesn't matter.

Am I doing something wrong?

Any chance we can get a REDAlert for PC while we're waiting for a production (or home) worthy REDCine? I'm about ready to start using the trusty old "print screen" functionality to get data out of r3d files.

Edit: Snapshot - Image also kills it.
Edit2: Snapshot - View does not kill it. therefore I can conclude it's the render engine not the file writing module that's crashing... but I can also view and playback 4k full quality in the viewport which would seem to suggest that it's not the render engine either.

Edit3:

Windows debug:
AppName: redcine.exe AppVer: 1.0.0.1 ModName: nvogl32.dll
ModVer: 6.14.11.6371 Offset: 002a238c

 

[Brenton]

Do you have quicktime or itunes open?
this has caused me to crash in the past...

B

 

[Gavin Greenwalt]

nope.

Edit: Closed all services and everything still no good.
Edit2: Installed latest Nvidia drivers (it was like a XX.XX.02 upgrade) still no good.
Edit 3: Did what I should have done from the start and set it to run in "windows xp" compatibility mode. That fixed it.

 

[Jeff Kilgroe]

Edit 3: Did what I should have done from the start and set it to run in "windows xp" compatibility mode. That fixed it.

Oh, you didn't get the memo.. Glad you have it running now.