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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Confessions...

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Jannard

Jannard

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OK. We are guilty. The RED ONE is not perfect. We are struggling with lots of things. And the "we are only in this two years" only goes so far. We can't use that excuse anymore. Don't buy it.

Here are just some of the reasons NOT to buy a RED ONE.

1. It appears that we are just coming out of beta-camera. The boot problems are gone. Most features are enabled... but you can still find stuff that isn't right or isn't finished. While we are solving problems everyday, the RED ONE is just "almost". Definitely NOT perfect.

2. Workflow. While we have a great relationship with Apple, our Avid workflow needs help. It is not automatic and won't be for many months (not years). REDCINE does rock. And it gets better everyday, but it isn't perfect yet. Transcodes are slow. And the fact the Graeme has reduced render times dramatically is great but it does not change the fact the we can get better. Look for Build 78. It is great. But not perfect.

3. Skew. We have more than film. Not much more, but more. We posted this a long time ago, but it bears repeating. While much better than almost every other CMOS sensor, it is there and if you whip-pan, you will see it more than a film camera. Most don't think it is an issue, but if you want to make it one... you can.

4. Meeting schedules. We are not meeting schedules as well as we would like. While we are doing the best we can, and have begun shipping again... we are behind. It is frustrating. I understand. You should complain. If it was my money, I would be be impatient. Keep posting that you want your camera NOW!

The RED ONE is not perfect. The above reasons are just a few of many. RED Digital is not perfect. We are building a camera company from scratch. It is tough as a m%^&*@fu&^%r. Not what we expected. But we are awake. Alive. And more dedicated than anyone you have ever met to deliver what you want and need. We are a small team trying to slay the giant. You have the right to be nervous. We are. We are so nervous that none of us can sleep. But you will have to kill us to stop us. If you bring up a problem, we will listen and get on it like a cheap suit. We have. We will. We always will.

We are our competitions worst nightmare. We will keep coming. Charlie Manson doesn't know the meaning of obsessed.

We are a patient customer's best friend. We will not forget you. We will make you happy whatever it takes. If we don't, we deserve to fade into the sunset like a bunch of other companies that didn't measure up.

If you want perfect... or finished, don't buy RED. If you are brave and want the ride of your life... give us a call.

Jim
 
Thanks for the sincere input. Keep up the good work alive!

E. :-)
 
Film isn't perfect. No camera is perfect.

But I think this is...

"...But you will have to kill us to stop us. If you bring up a problem, we will listen and get on it like a cheap suit. We have. We will. We always will. We are our competitions worst nightmare. We will keep coming. We are a patient customer's best friend. We will not forget you. We will make you happy whatever it takes. If we don't, we deserve to fade into the sunset like a bunch of other companies that didn't measure up."
 
Great point, Jing. If film were perfect, we would not be in the business of attempting to slay that giant.

BC
 
Hmmmm
Im giving you a call...
 
I will personally continue my support despite the odds. I am convinced from the evidence that the RED One is a solid camera even as it stands at the moment. As far as I am concerned, it has stood the test of fire. I do hope others understand the magnitude of the effort the RED team has taken on.

I do get a sense that most of the cameras shipped, the owners are out there using the Camera despite any perceived flaws and are probably quite satisfied with the visual results, even with the work arounds.

Most people in life are followers, life will alway "separate the wheat from the chaff". Apple's first computer was built and shipped with a wooden housing. Michael Dell sold his goods from the trunk of his car. - 'Let's keep it moving'.


Regards.
 
Blah, blah, blah... So where's my camera?!

Just kidding. I think you've got the vision, the attitude, and the ability to execute. That's why my money's on Red.
 
Why slay it? One day you'll be a giant yourselves and then you'll look down and pat your little brother, Film, on the head.
 
Mr. Jannard, and the rest of the RED team.

You guys are awesome, seriously. I can honestly say that I have been inspired by RED and all that you do. For one of my classes yesterday, literally this was yesterday, we had to name some of our heros/sheheros. I put down Steven Spielberg, Orsen Wells, and Jim. Jim, you have made it possible for me to make the movies of my dreams. I have been able to talk with people who normally wouldn't give me the light of day. Your forum has allowed me to communicate with people who are nice and share the same interests at me, people who I normally wouldn't have had a chance to meet. I know you must be under a lot of pressure, stress, and dealing with difficult situations, but you have made a difference in my life as a story teller, and I have to say thank you. I look forward to being able to do business with you sometime in the near future; and I hope to see you at NAB this year, I'm looking forward to it. Thanks again for making a difference in my life.
 
Jim, I can't say thank you enough times for creating such a grand idea....

THE perfect camera! You didn't just create the idea, you've created the platform to deliver that idea and made it into a reality. Sure it isn't perfect as of yet......

But you have the heart and determination to accomplish the goal of the perfect camera, and I for one would once again like to thank you for the ride, it's been a fun one so far and I can't wait to see what 2008 brings both RED Digital Cinema and myself.
 
Sumfun said:
I think you've got the vision, the attitude, and the ability to execute. That's why my money's on Red.
Click to expand...
Well said.
 
Any true work of art is never finished...

You're giving us wings, let's take 'em and fly.
 
Just so you know the support is greatly appreciated. We have great customers so thanks to you guys
 
Jim,

People should have realized Red One was going to have some problems in the begining. I knew there would be problems in the beginning.

I was at the Red booth on day one at NAB with a friend. He wanted to put his money down right then, but I told him to hold off, because there were going to be problems in the beginning. He didn't hold off long and ordered camera #138. He is still mad at me for talking him out of signing up sooner.

I waited until the last day of the initial round and ordered my Red on Oct 31 2006 and am getting camera #973. I am comfortable that most of the problems will be worked out by the time I get my camera. I didn't want to be an alpha tester or have a camera that I couldn't use because it didn't work correctly or had no post work flow.

I wish I had one of the first 25 cameras, but I am happy I waited and comfortable I will be getting a fully working camera by the time my number comes up.

Jim, you guys are doing great! Keep up the great work and please get me my camera ASAP.


Mahalo,
Dusty
 
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