CCD blackout

[nima]

Hi, pretty desperate...

We are in the middle of a shooting. We changed ISO from 120 to 320 from sensor menu, and we lost images from the CCD.
What we see in the EVF are infos and frame lines (as normal)
but nothing comes from the ccd.
It looks like having a lens cap on...

We tried different setting, iso and other setups... but we are still not getting any img from the ccd.

We are working with build 17, 4k 2:1, 24fps, 320 iso

Thanks for any help by now!

 

[Birns and Sawyer]

Try re-installing the firmware on the camera. That may help something like this.

You could also try clearing out the look, the exposure slider could have set itself down very dark as well.

 

[Andrew McCarrick]

Well I wouldn't expect anything from the CCD since the sensor is a CMOS...

 

[nima]

Works! Thanks!
Firmwire update, from 16 to 17 made us happy!
Thank you all

hope this will work for who gets into the same weird camera behavior.