Can't preview footage in Premier.

[Marq Lee]

Hello,

I was wondering if someone can chime in and provide an insight to our little issue. Curious to know if this is an anomaly...Premier Pro CS5.5 was running perfectly fine until the recent update.
Now we can't get any footage to preview in either the SOURCE monitor, nor the PROGRAM monitor.

Any suggestions? Thank you.

Marq Lee

 

[Joseph Coleman]

after updates you will have to reinstall the adobe labs update that you originally installed to get epic/scarlet footage working.

 

[Marq Lee]

Got it. Actually got it working, thank you.

Marq

 

[Trevor Meeks]

Hey Marq, curious if the issue involved just RED footage or all footage? I had a similar issue, and it seemed to not display footage from either R3D files or ProRes etc.