Can't get Rocket to work with Storm 1.0v1 ?

[Michael Totten]

Rocket works fine in RedCineX Build 351.
Just downloaded the new Storm and clicked "enable rocket" in preferences.


There's a little hazard icon over the rocket icon above the browser in the main viewing area.... when I click on it the rocket isn't selected... and when I select "use rocket" nothing happens.

Thanks in advance.

 

[Foundry Support]

Hi Michael,

Sorry to hear you are having problems with the RED Rocket card.

Do you have the latest RED Rocket drivers and firmware installed?

Kind Regards,
Foundry Support

 

[Gunleik Groven]

The same as with RCX 356 and newer is needed...

 

[Michael Totten]

Thank you gents.
I thought I was up to date with the latest firmware...
I'm currently on driver: 1.3.5.0
Firmware: 1.1.10.1

 

[dekekincaid]

1.1.10.2 is the newest firmware. You should try that out.

 

[Rainer Fritz]

comes that with the actual download... ??? will look tomorrow.... a notification on that would be great RED please.... thx for heads up....

 

[Dan A]

comes that with the actual download... ??? will look tomorrow.... a notification on that would be great RED please.... thx for heads up....

Hi there, the 1.3.5c driver download comes with firmware 1.1.10.2 as Deke says. This is what we recommend for Storm 1.0v1. :smile5:


thanks,
Dan

 

[Michael Totten]

fixed.
It was the firmware.

 

[Rainer Fritz]

From today I'm in the boat on my machine on set
I had also to reflash the rocket with the actual version, same same but really different...
Then storm opened with the old surface of the beta builds... didn't removed that before....
Not enough place on my monitor for all neccessary windows

 

[Dan A]

fixed.
It was the firmware.

Glad you got it sorted Michael. :smile5:


thanks,
Dan