Calibration map applying issues

[Lauri Astala]

I've had issues while applying BS calibration maps in my Scarlet-X. After downgrading to FW5.2.42 everything seems to work fine, but at least with FW5.3.42 and FW6.0.x I've had following symptoms:

If I apply BS cal maps (from the SSD) while the project frame rate is below 8fps (i.e. 4fps, 2fps or 1fps), most of the times the 5"Touch screen gets partly stuck to the image before applying (while one or more vertical bands showing the actual sensor image) and the histogram is missing. When this happens (image banding and missing histogram), changing to playback mode and back to record mode resolves the issue. While this banding and missing histogram happens, recorded files do not show the banding (it only shows on the camera's 5" display).

In addition, applying a BS cal map does not show in the system status (at least with FW6.0.x). The system status shows only the BS calibration that was when the camera was started. Even only changing from user cal map to factory (or vise versa), the system status does not change correspondingly.

This is very annoying bug while one starts to doubt what calibration map is on.

Because of this issue, my Scarlet-X was sent to repair in september and was sent back to me control checked, verified (and with several warranty upgrades). However, with FW6.0.35 the issues persist. Therefore, it has to be a FW issue. So, now I've downgraded to FW5.2.42 and waiting new FW release to solve this issue.

I'm wondering if anybody else has this problem, and if FW6.0.40 or FW6.2.3 beta solved it?

 

[Lauri Astala]

Really, am I really the only one? Even your system status shows right after applying a different cal map?

 

[David Battistella]

Id say file a support ticket and also I would suggest redoing all the calibrations after a FW upgrade.

Remember BS calibration is only good for the camera/sensor it is done on. It is sensor specific and can not be transferred between cameras.

David

 

[Lauri Astala]

Thanks for your reply David.

Well, I wrote in my first message that I did exactly what you proposed. I filed a support ticket, and the camera was sent to repair, and was sent back to me control checked, verified and with several warranty upgrades (that's what they told me). Still, after the repair, the described issue persists. That's why I'm asking people if they have the issue on their cameras.

So, anybody...?