Build 30.6.0 Record Error

[Nathan Pena]

On set today and so far have had 2 record errors per camera, screen dims, when it comes back up just hit record again and it records fine. Hadn't seen this too much with 30.5.0. Is anyone else having this problem a lot with build 30.6.0?

 

[Stuart English]

Record Error

Record Error

Have you contacted RED tech support and sent them a camera error LOG file?

 

[Paul Leeming]

M-X or regular Mysterium Nathan? Haven't had any errors on 30.6.0 here using M-X camera.

HTH

Paul

 

[MikeHedge]

what's the secret to creating the LOG file?

 

[Paul Leeming]

what's the secret to creating the LOG file?

Go into SYSTEM - SETUP - MAINTENANCE - WRITE LOG (and have media attached for it to write to).

HTH Mike!

Paul

 

[Martin Weiss]

what's the secret to creating the LOG file?

Reading the manual :blush:

System>Setup>Maintenance>Write Log

WRITE LOG

Select to write camera’s .LOG file to the REDFLASH CF card, RED-DRIVE or RED-RAM magazine. The
.LOG file is a diagnostic tool that can assist RED with camera troubleshooting. After capture, upload the
.LOG file to the RED customer service team contactable at www.RED.com/support.

Edit: Paul types faster

 

[MikeHedge]

=) thank you!