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Britain leaving EU market - Red plans?

Christoffer Glans

Christoffer Glans

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So, because of Brexit, it's now announced that Britain will leave the EU market. This means that the preferable store for EU nations shopping Red gear in UK isn't going to be preferable anymore. We need a new shop to buy Red gear that's within the EU market instead. Earlier we had Red Berlin, but that shop is closed now. I would suggest that Red opens a shop through a EU member country and re-direct the english shop through that. There's no reason for any of us in the other regions of EU to shop through Britain after their exit from the market.

This issue was discussed before, but now it's stated that it's going to happen so I think Red seriously need to adress this. Buying from Britain from another EU country will be like buying from US, there will be no benefits at all. We need a EU shop set up and those plans need to be drawn out now.
 
Christoffer,

We have a very connected dealer network in Europe: http://www.red.com/locations/authorized-dealers/europe

Christoffer Glans said:
So, because of Brexit, it's now announced that Britain will leave the EU market. This means that the preferable store for EU nations shopping Red gear in UK isn't going to be preferable anymore. We need a new shop to buy Red gear that's within the EU market instead. Earlier we had Red Berlin, but that shop is closed now. I would suggest that Red opens a shop through a EU member country and re-direct the english shop through that. There's no reason for any of us in the other regions of EU to shop through Britain after their exit from the market.

This issue was discussed before, but now it's stated that it's going to happen so I think Red seriously need to adress this. Buying from Britain from another EU country will be like buying from US, there will be no benefits at all. We need a EU shop set up and those plans need to be drawn out now.
Click to expand...
 
I've been saying this since the very beginning of the Red Europe implementation in London. Red never listened, they'll learn it the hard way, as usual ;-)

I've always been an advocate of a true European Center in Germany : Germans have a great history in cinema gear, they speak English fluently, their professional mentality is similar to the American one, their location is in the middle of Europe, taking into account that the future of Europe is East. And Russians will be able to buy from Germany too, because this country has good international relationships with them. So, what Red is waiting for ?

;-)

Kristin
 
Oron Cohen said:
I think the point that Christoffer is trying to make is RED is calling it's UK branch RED Europe, if UK leaves the EU it can't be RED Europe anymore
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Technically it would be ok as they are leaving the EU, not Europe.
 
Visar Sulejmani said:
Technically it would be ok as they are leaving the EU, not Europe.
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Technically, but not in terms of business. If we are to have a store online that covers EU, it can't be located from Britain, since we cannot have the free market deal with them.


michaelk@RED said:
Christoffer,

We have a very connected dealer network in Europe: http://www.red.com/locations/authorized-dealers/europe
Click to expand...

Not as the online store and dealing with reps. A store that is authorized is not the same thing as having an online store and communication directly with their offices for warranty or problems.
What if I'm having a problem with my camera and contact my rep and he tells me to send in my camera. Within EU it's as easy as sending my camera to somewhere in my own country, but sending it to UK will feature either additional costs or the hassle with customs.

We need an online store and bomb rep service that covers EU, because UK will only be UK very soon.
 
Christoffer Glans said:
Technically, but not in terms of business. If we are to have a store online that covers EU, it can't be located from Britain, since we cannot have the free market deal with them.




Not as the online store and dealing with reps. A store that is authorized is not the same thing as having an online store and communication directly with their offices for warranty or problems.
What if I'm having a problem with my camera and contact my rep and he tells me to send in my camera. Within EU it's as easy as sending my camera to somewhere in my own country, but sending it to UK will feature either additional costs or the hassle with customs.

We need an online store and bomb rep service that covers EU, because UK will only be UK very soon.
Click to expand...

yep, +1
 
Christoffer Glans said:
Technically, but not in terms of business. If we are to have a store online that covers EU, it can't be located from Britain, since we cannot have the free market deal with them.
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Agree 100%. I was wondering how RED is planning to handle that. An not only RED, but CVP and Amazon as well, as I order quite a bit from the UK.

It sure would be nice if RED would post an Update on their future plans of how they plan to handle this.
 
Kristin Stewart said:
I've always been an advocate of a true European Center in Germany : Germans have a great history in cinema gear, they speak English fluently, their professional mentality is similar to the American one, their location is in the middle of Europe, taking into account that the future of Europe is East. And Russians will be able to buy from Germany too, because this country has good international relationships with them. So, what Red is waiting for ?

;-)

Kristin
Click to expand...

Christoffer Glans said:
Technically, but not in terms of business. If we are to have a store online that covers EU, it can't be located from Britain, since we cannot have the free market deal with them.




Not as the online store and dealing with reps. A store that is authorized is not the same thing as having an online store and communication directly with their offices for warranty or problems.
What if I'm having a problem with my camera and contact my rep and he tells me to send in my camera. Within EU it's as easy as sending my camera to somewhere in my own country, but sending it to UK will feature either additional costs or the hassle with customs.

We need an online store and bomb rep service that covers EU, because UK will only be UK very soon.
Click to expand...

+1 and 1!
 
Nobody has the first clue how the nonsense half our country has landed us in will play out yet, (familiar feeling anyone?), but making sweeping changes based on guesswork isn't good business.

I would assume Red work on that basis, even if the UK government doesn't.
 
Cant you just use camera nordic?
 
John Marchant said:
Nobody has the first clue how the nonsense half our country has landed us in will play out yet, (familiar feeling anyone?), but making sweeping changes based on guesswork isn't good business.

I would assume Red work on that basis, even if the UK government doesn't.
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Well, the latest news is clearly a move out of the EU market, so it's pretty definite about where things are going without putting any judgment into the decision. It's a hard exit out of EU. UK is becoming just another international country, without any ties to EU. We all believed there would be some kind of soft exit with trade agreements still in effect but with some aspects cut from membership, but now we know what the plan is going forward. Setting up and changing things like this for Red might take time so that's why I think the move should be considered asap. I'm not saying the UK store should shut down, only that us EU customers need our own online store and bomb rep location to handle our cases smoothly. Because it's not going to be smooth handling it towards UK if it's going into international territory, that's just facts.

Joel Arvidsson said:
Cant you just use camera nordic?
Click to expand...

Having an online account and dealing with bomb reps for questions about deals, warranty issues and technical support is much more preferred doing directly to Red at a EU focused office. Otherwise it's going to be several steps of communication for any such thing. I've handled all my business with Red through the EU office and any time I've been dealing with "third party" offices they aren't really able to assist me. Bottom line, my questions and requests are never basic things easy for third party dealers to answer and they never can, better then to have direct contact as I've been able to have with my bomb reps.

To speak frankly, no dealer is ever going to be able to replace the kind of service you get with an online store and bomb rep that's directly related to Red.

The UK office was always supposed to be a EU base for customers here. But now, with the free EU market going away, we need a new Red base for EU. I'm sorry, but UK can't be a representative for EU anymore, that's just the reality we live in now, we need another Red base. This is EU we are talking about, not a single country.
 
A Red office is expensive or they would have kept the german one open. I guess they will just keep the London office because of the international reputation of Pinewood studios (it's really a pain for european customers though, I went there to bring my camera for an update as it was less expensive to go there than using Fedex + insurance, and it's really not easy to reach the office, that's partly why I sold my Red and just rent Red now, I was too scared of getting issues with my cam and face the hassle, Panasonic services are much more friendly for me in France). Also I don't see much Red promoting european movies here, it's always US blockbusters trailers and discussions. Maybe they care but not much, and certainly don't show it. I guess that's why they allowed these third party shops and why they will not make the effort to open another office in Europe.
 
Hi,

Dont want to spoil anyones fun, but if this thread gets to political it will be closed. Its fair to ask RED about its plans and someone from RED has already responded in the thread.

While political events spark the question it doesnt mean this is a political discussion.

David
 
Red UK in euro or out of it what would be the difference? The VAT might be even cheaper if they are out of it ?? Don't know have only dealt with them once?
 
David Battistella said:
Hi,

Dont want to spoil anyones fun, but if this thread gets to political it will be closed. Its fair to ask RED about its plans and someone from RED has already responded in the thread.

While political events spark the question it doesnt mean this is a political discussion.

David
Click to expand...

Exactly, this is in no way a political post, it's about new market changes affecting Red and their customers. I still don't think Red can just point to a reseller, it's not the same thing as the online store and bomb rep communications.
 
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