Big Shout Out to RED!

[Terry VerHaar]

Hard to believe I have been a RED customer for going on 6 years now. From a sheer volume standpoint, I am certainly not a big customer. But, it is great to be treated like the most important one when you talk to your Bomb Squad rep - and that is exactly what happened to me yesterday.

To be sure, I have never had a negative experience with a BS rep at RED; they have all been great. But I haven't had much business with RED lately and yesterday I was reminded just how great a company it is.

Patrick Corcoran, my BS rep, after diligently and politely persisting in contacting me about a couple of pending orders, talked me through my options yesterday for my camera allocations. He couldn't have been more cheerful, more polite, more flexible and helpful in getting a program put together that meets my needs and honors my priorities and schedule. It made my day!

RED has great technology and products but what really sets them apart are the great people, at all levels.

Thanks, Patrick and RED!
#RedFan4Life

 

[Anthony Berenato Jr]

Could very well say the same for my rep, Kevin Solomon. I'm sure he has a hundred Anthonys on his list, but he still answers my calls like he knows which one of them I am. Absolutely on top of answering any of my questions without an issue. :001_cool:

 

[Alexander Thomson]

I agree Terry! Patrick is the man!! Always helpful and communicative and easy to work with.

 

[Matthew Quinn]

Kevin Solomon is the MAN!!

 

[Jarek Zabczynski]

Yup! Always feel like I'm priority when dealing with Red. They really go out of their way to help you.

 

[Stephen Nguyen]

+1 for Patrick for putting up with my annoying and dumb questions!

 

[Samuel Wolfe]

Thanks Patrick for putting up with my 8+ months of badgering while I waited

 

[Brent Carter]

Thanks, guys, it does mean a lot for the team to get a nice shout out like this...

 

[Tim Daust]

Kevin Solomon and Nick Watkins are awesome !

 

[Homer Dulu]

Big shout-out to Hunter Delaney too! Had to put up with me pestering him for updates for my Epic-W! Thank you!

 

[Mark George]

Okay, I don't see Johnny Chang mentioned, yet. He's fantastic - responsive, helpful, and positive. Always. Thanks, Johnny!

 

[Rakesh Malik]

Patrick Corcoran, my BS rep, after diligently and politely persisting in contacting me about a couple of pending orders, talked me through my options yesterday for my camera allocations. He couldn't have been more cheerful, more polite, more flexible and helpful in getting a program put together that meets my needs and honors my priorities and schedule. It made my day!

RED has great technology and products but what really sets them apart are the great people, at all levels.

Thanks, Patrick and RED!
#RedFan4Life

Patrick has been my rep also, and he's been great. While he was out on his vacation, Nick Hayes covered for him, and also gave me a lot fo helpful advice.

Anyone who's read my articles about my experience making my first Red purchase on Red Shark News knows what Red did to help me and quite a few other new owners who were caught in the Scarlet-W supply deficit situation.

 

[Kristopher Colavecchio]

2nd the shoutout for Nick Watkins, also everyone at the RED NYC store, crazy accommodating.

 

[Blair Thornton]

Hard to believe I have been a RED customer for going on 6 years now. From a sheer volume standpoint, I am certainly not a big customer. But, it is great to be treated like the most important one when you talk to your Bomb Squad rep - and that is exactly what happened to me yesterday.

To be sure, I have never had a negative experience with a BS rep at RED; they have all been great. But I haven't had much business with RED lately and yesterday I was reminded just how great a company it is.

I agree. RED support is super. I've been dreaming of a Red for 4+ years, placed order last oct. and was allocated a few days ago. SO FRIGGIN' EXCITED AM I