Beta Camera Build 3.2.8

[Nils Ruinet]

A big Thank you to all at Red for this. As a Pal user, I would like to ask if there's any possibility for the extra 4fps to push the 5K HD mode on the Epic to 100fps? These 4fps while not much in terms of slow motion impact are fairly important under regular lighting (non high speed optimized). Thank you again and keep pushing!

Agreed. A 5K HD PAL mode ? A few pixels less but 100 fps.

 

[Detlev Eller]

Hey mike... Great idea.. An iPad/iPhone manual.

... what about doing it browser based (?) ...

 

[Martin Beek]

I hear from several people that have succesfully updated their Scarlets to 3.2.8 and have no problems whatsoever; while i'm experiencing all kind of weird behavior. Pressing record crashes the camera. Timecode sometimes displayed in blue and recording not available. Parts of screen turning white. SSD's most of the time not found/recognized.

I wonder if there is a new hack of workaround that i need knowing of. I have tried EVERY workaround mentioned in this thread already, including step by step rollbacks, reinstalls, forced upgrades, factory settings before and after - you name it, so i can save you time pointing me to posts in this thread.

I'm getting a bit desperate...

I have an important shoot coming up next friday and i'd like to use both phantom power and the LCD stutter-fix.
Is an update or fix to be expected before friday? Anything else a Red Team member can suggest, that's really new?

Thanks,

Martin Beek.

 

[Glen Powell]

I hear from several people that have succesfully updated their Scarlets to 3.2.8 and have no problems whatsoever; while i'm experiencing all kind of weird behavior. Pressing record crashes the camera. Timecode sometimes displayed in blue and recording not available. Parts of screen turning white. SSD's most of the time not found/recognized.

I wonder if there is a new hack of workaround that i need knowing of. I have tried EVERY workaround mentioned in this thread already, including step by step rollbacks, reinstalls, forced upgrades, factory settings before and after - you name it, so i can save you time pointing me to posts in this thread.

I'm getting a bit desperate...

Hey Martin -- When you say this:

I have an important shoot coming up next friday and i'd like to use both phantom power and the LCD stutter-fix.
Is an update or fix to be expected before friday? Anything else a Red Team member can suggest, that's really new?

it makes me shudder to think that you'd want to use a Beta update (that you've been having trouble with) just so you could use phantom power. If I was in your shoes and had an important shoot, I'd want to be back on a stable software release, and I'd find / beg / borrow a mic system that doesn't use phantom power. The cost of a stable solution seems far less than the chance of blowing the whole shoot.

Just my 2 cents...

 

[Martin Beek]

Hey Martin -- When you say this:



it makes me shudder to think that you'd want to use a Beta update (that you've been having trouble with) just so you could use phantom power. If I was in your shoes and had an important shoot, I'd want to be back on a stable software release, and I'd find / beg / borrow a mic system that doesn't use phantom power. The cost of a stable solution seems far less than the chance of blowing the whole shoot.

Just my 2 cents...

You are 100% right, of course, but the LCD stutter is driving me crazy and prevents me from making stable pans. But, indeed, i think i'll settle for the stable release. Was just interested to learn if i missed anything.

Martin.

 

[Jarred Land]

I hear from several people that have succesfully updated their Scarlets to 3.2.8 and have no problems whatsoever; while i'm experiencing all kind of weird behavior. Pressing record crashes the camera. Timecode sometimes displayed in blue and recording not available. Parts of screen turning white. SSD's most of the time not found/recognized.

I wonder if there is a new hack of workaround that i need knowing of. I have tried EVERY workaround mentioned in this thread already, including step by step rollbacks, reinstalls, forced upgrades, factory settings before and after - you name it, so i can save you time pointing me to posts in this thread.

I'm getting a bit desperate...

I have an important shoot coming up next friday and i'd like to use both phantom power and the LCD stutter-fix.
Is an update or fix to be expected before friday? Anything else a Red Team member can suggest, that's really new?

Thanks,

Martin Beek.

Hey Martin, should be an updated beta build coming this week that will hopefully get you out of the mud.

 

[Martin Beek]

Hey Martin, should be an updated beta build coming this week that will hopefully get you out of the mud.

Woohee! Great!

 

[Elizabeth Lowrey]

Today was my first real test of 3.2.8 beta on my Epic X. I had one glitch in power-ups before this, and that was a white screen ONE time on boot, which was cured like another poster mentioned by replugging in the LCD. Phantom power also worked like a charm, and I had pretty good sounding audio on inside tests run last week. So far I've had none of the other problems people have reported with hitting record crashing camera, etc. Everything seemed to go very smoothly today except when my V-mount battery ran out, the camera immediately crashed and shut off, no auto transition to the REDVOLT in the sidehandle. I unplugged the V-mount from the power port, making no other changes, and rebooted. Camera started up fine with the warning about improper shutdown. I presume the shot in progress was ruined (though I've not yet verified that).

I know this failure to transition from interrupted power source at the external power input to REDVOLT in side handle has been an issue with many people under many different builds. Still obviously needs attention here.

I will comment more on this in other threads, but yesterday I finally sat down to get to KNOW the camera a bit since I'd never really dug into presets or familiarized myself with the shooting tools/aids. Yesterday I did that, particularly spending a lot of time with the new preset/key mapping that's part of this beta. I am beyond excited by the power of those features and the ability to map, say, focus near/far to the rocker switch on the side handle and dedicate iris adjustment to the front rotary wheel. When the algorithms, increment size, and customizable parameters of focus near/far are polished and fine tuned for the various lenses, it will truly be possible for a single, practiced operator to both frame and focus a shot at the same time with great accuracy and ergonomic and practical ease. I haven't yet tried it with the REDmote, but assuming it works as well as sidehandle, we are looking at tremendous remote focus/iris control RIGHT NOW, never mind what a REDMOTE pro will bring to the table in the future. Iris is still too course for smooth live transitions on the lens I used today (Canon EF 24-70L - not the new version), and I assume that's a limit of the lens, not the firmware. But it looks to me that, with some refinement, subtle, smooth focus pulls will be possible with the ordinary accessories for this camera.

I'm so, SO glad that I bought an Epic and have invested in the philosophy of RED. There are certain headaches with this path, but they pale in comparison to the quality and CONTINUAL EVOLUTION (for free!) you get from the product. Thank you RED team.

 

[Norbert Jalitsch]

Originally Posted by RayFrisby:
3K 25p HDR any reason why this cant be done guys, we have 3K 24p HDR ?

If you want higher frames rates, get an Epic. Otherwise stop being an ungrateful spoiled s__t.

rob i can´t follow you...
i already am a epic owner, but i still want to have 25fps at 3k HDR.

norbert

 

[Norbert Jalitsch]

I know I shouldn't be surprised that some of you guys are asking for your Scarlets to magically have the same specs as an Epic with some sort of juju fantasy pixy dust firmware that switches your Scarlet hardware to Epic hardware.... But I must admit I sit here shaking my head in disbelief that some of you actually think that is a possible reality.

jarred, i´m not one of these guys. i´m not asking about the same specs as an epic. i´m only asking for one thing: PAL friendly specs.
and this are 25fps hdrx instead of useless hdrx on scarlet.
50 fps instead of 48 fps would also be fine. but (in my case) you could remove hdrx 24fps from scarlet´s next firmware, as a european scarlet user i would not mind - because i´m not using it. i would use hdrx, if 25fps at 3k were enabled

maybe the scarlet hardware allows this one frame at a reduced compression...

cheers.

 

[Rob Ruffo]

jarred, i´m not one of these guys. i´m not asking about the same specs as an epic. i´m only asking for one thing: PAL friendly specs.
and this are 25fps hdrx instead of useless hdrx on scarlet.
50 fps instead of 48 fps would also be fine. but (in my case) you could remove hdrx 24fps from scarlet´s next firmware, as a european scarlet user i would not mind - because i´m not using it. i would use hdrx, if 25fps at 3k were enabled

maybe the scarlet hardware allows this one frame at a reduced compression...

cheers.

Pal friendly specs are a totally reasonable desire. Sorry if I misunderstood.

 

[Ivan G]

Does the screen stay white with subsequent reboots?

Either way please send a log file to support after you get your camera up and running so we can take a look (your log will still have important information even if you roll back).

Trent please help! I'm having to reboot a few times due to the white screen now.

 

[Shane Kelly]

It seems like a lot of owners are using this build as a release build and shooting projects on it. Please take heed of the warning when you download this build that it should not be used for commercial production. If your camera is constantly crashing, you are getting weirdness on the screen, your sound is out of sync, etc, then roll back to a stable build. If you lose footage, you have no one to blame but yourself.
If you are just testing, then thanks for doing that.

 

[Norbert Jalitsch]

got my scarlet-x back from a 5 days rental. clients were very happy, not one single failure.
i gave them a 64ssd containing 3.0.7. as "rescue" and installed 3.2.8 at the camera - there was no need to "downgrade" the software.

my clients reported flawless working with 3.2.8. and were happy with the scarlet-x.

maybe it is easier without having the sidehandle attached ?

also on the epic: i had not one single problem with 3.2.8.

on the epic-x at 3.0.7 i have stuttering images and the camera hangs sometimes when i come back from the magnification mode...

but powering off and on, the problem is gone...

norbert

 

[Jaakko Rinne]

I've done a couple of shoots with 3.2.8 on my Scarlet and have had zero problems. I have, however, tried to avoid doing things that others have reported as being problematic (like running record until the SSD fills up).

 

[Peter Stelzhammer]

while I thought the white screen on boot-up on our EPIC-X has disappeared after the force_update I'm getting it again now (the camera was only sitting on the shelf after the fw-update and some initial tests)... re-plugging the lcd-cable or rebooting the camera solves it. Everything else is working fine, all record modes work and so on - I've got a shoot tomorrow and will run on the beta as I've checked everything and get proper looking footage (with audio)... Anyway's -> I've always got the red-station and a laptop with all previous fw-builds with me so I can always roll back to a release version if any problems seem to get worse on set (it's not a "critical" shoot, otherwise I won't risk beta builds). I can't totally reproduce when this is happening - I think only when the camera is without power for a certain amount of time. After the first reboot it's not happening for like the whole day (with battery-change reboots and so on). No side handle (at all - we don't have one). Will see if everything goes fine tomorrow - but as I've checked the test-footage I don't see any problem (it's more like a glitch and not a real issue).

 

[Ivan McCullough]

Pal friendly specs are a totally reasonable desire. Sorry if I misunderstood.

So ray is not "an ungrateful spoilt s__t"?

You really should be more careful when posting insults. 3k hdrx at 25fps is obviously a request from a pal shooter.

I suppose if you are looking for something to piss you off you can always find it even if it's not there.

Ray was big and wise enough not to respond to your idiocy though so I guess no harm done exept for all the noise your posts generated.

You have a nice day now

 

[roryhinds]

So is the consensus to not update to 3.2.8 until RED fix these issues people are having?

 

[Ivan G]

Jarred please tell me the pre record feature is around the corner Shooting 400fps is killing my space quick.

 

[Nikolay Spasov]

I can't find how to import look (.rmd) file in the camera in this firmware. The camera did not see the .rmd files on SSD. Please Help.