Battle Tested Monitor

[Brian Maurer]

Hello All -

Was wondering if anyone has had any trouble with Battle Tested monitors. I just received my Scarlet package from RED 4 days ago, and I purchased a Battle Tested 7" LCD monitor from them. While shooting today, the monitor developed a solid single pixel line all the way from left to right of the screen. Doesn't appear to be affecting the footage, so I know it's not a sensor issue. Was just wondering if anyone else has had this problem before, and if there's any in-home trouble shooting that can be done prior to sending it back to RED. Seems rather quick to develop such a problem....

 

[ericyoung]

Next time, snap a photo of it with your iPhone, so you can show it to Red Support.

Any gear can develop a fault at any time.

The only troubleshooting would be swapping out the cable, and rebooting the camera.

 

[Tom Greenberg]

Also check your firmware version…and install the latest firmware if it isn't already loaded. There were some issues with 7" Touch and certain firmware versions although I can't remember specifically which ones. And I agree with Eric, try a different cable…I've had several cables that caused display problems with 7" Touch but worked fine with 5" Touch.

 

[Eric Santiago]

if its the new 7" Touch then def check different cables.

I cant use anything longer that 12" with mine.

Tons of anomalies on the screen practically un-usable for real work.

 

[Poi Boy]

I imagine that by now you have contacted Red and have worked it out.
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