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Battery charger plugged in but no LED indication

Sean

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So we might be doing something wrong, although you'd think this would be the simplest of the Red items to set up. Received our Red package last night. And we've plugged in the Red charger and inserted a battery on each side until we hear a comfortable 'click.' But we get no LED indication whatsoever. The Bat1 LED, the Bat2 LED and the Aux LED remain black. (I understand the Aux LED would be dark until Aux power is attached...but the battery LED lights on the charger don't light up at all.)

There is a light in the Main Switch to show that AC current is reaching the charger. But there is no indication than any charge is reaching the batteries. Doesn't one of the LED lights go green as soon as a battery is inserted? Or it goes red if there is a problem. We haven't been able to get any of the LED's to give us any indication whatsoever. Maybe because it's in "trickle charge mode"? Though I'd think that there'd still be SOME indication of the battery being inserted. I'm wondering if the charger isn't working.

Any advice appreciated! Thank you.
 
Yes, there definitely should be a light indicating something is happening. I tend to forget what color because there are many combinations. Green is charged but before that it is orange and blinking or something. Anyway, it comes with a manual.
 
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Cool. Thank you. Yes, something's up with the charger or the batteries. Good news is that Red is being very prompt about testing and replacing if necessary.

Conclusion: yes, there should be SOME LED indication when you seat the battery properly into the charger, even with new "uncharged" batteries.

Cheers.
 
Sean, when you turn the power supply on you should be able to power it up and hear the fans whirring, even without a battery attached. If not, there is an issue.
 
I had a charger go down in the field, and the it was unresponsive to anything. I thought we'd blown a fuse somehow and saw that within the charger, that came in the 1-100 cameras, there were 2 spare fuses.

Red however does not recommend changing the fuses yourself, and instead to send it back in. We had a new charger the next day.

It's a little weird to include the fuses but not allow it to be easily changed, but they fixed the issue very fast and were great about it.

Hope that helps.

-CJ
 
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I went over to another Red owner's place today, and we thought about attempting to change the fuse in my unit, thinking that those "spare fuses" inside that little plastic drawer were given to us for a reason. However, we concluded they are NOT spare fuses at all. They appear to be spares, but in fact, when we took one of the "spare fuses" out of that little plastic drawer and tried to get his perfectly good charger to charge a batter, it wouldn't work. We put the "spare fuse" back in and it worked again. And so, we concluded they just appear to be spares, because they're in that little plastic drawer and you don't see any metal contacts. But based on the test we did on a working charger, it seems those spares really ARE the fuses for the unit. We could be wrong but it did not work without one of those "spares" in the little drawer. We suspect there are metal connectors that make contact with the fuses once the plastic drawer is re-inserted.
 
Actually, the fuse which goes deepest into the charger is the active, since you can see the contact slots if you angle your eye just right.

The one nearest the outside looks like the spare to me.

HTH

Paul
 
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Well then changing a spare fuse should be EASY. You simply move one fuse from the easily accessible outer drawer to the inner drawer. But I still suspect both fuses are needed and there is no spare. One fuse operates the left side (Bat1) and goes in the deepest drawer, and one fuse for th right side (Bat2) and goes in the outer drawer...maybe?
 
Actually, the fuse which goes deepest into the charger is the active, since you can see the contact slots if you angle your eye just right.

The one nearest the outside looks like the spare to me.

HTH

Paul

Paul is probably correct. that the outer one is a spare. This is a pretty standard spare fuse arrangement on European IEC mains input sockets.

However, US and other countries' types of mains input socket may not follow this arrangement.
 
Like to know whether the Battery charger can charge only one battery at a time?
 
Like to know whether the Battery charger can charge only one battery at a time?

It's a sequential charger so yes, only one battery at a time.

It's worth noting that a simultaneous charger is not necessarily faster or better than a sequential charger.
 
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