Audio channels swapped

[joshua csehak]

Hey guys, at some point -- maybe when I upgraded to the latest firmware? -- channels 1 and 2 on my Epic-X Dragon got swapped. And maybe also renamed? So now on my monitor it reads from top to bottom "Mic-2, Mic-1, Ch3, Ch4." Anyone have any idea what's going on?

I can of course get around it by renaming them and switching the A-box cables, so it's not a big deal, but it bothers me that it's wonky and I'd like to fix it.

 

[Chad K]

Hi Joshua,

Despite how the camera ports are engraved, this is to be expected with the later DSMC firmware builds. I have provided an FAQ below with more details.

https://support.red.com/hc/en-us/articles/360001379467

Thank you.

 

[D Fuller]

Hi Joshua,

Despite how the camera ports are engraved, this is to be expected with the later DSMC firmware builds. I have provided an FAQ below with more details.

https://support.red.com/hc/en-us/articles/360001379467

Thank you.

But... Why?

 

[Chad K]

Hi David,

The change was made to keep it consistent with DSMC2 (Channel 1 is left, channel 2 is right).

 

[Domenic Barbero]

i noticed this the other day as well. Seems like a joke that a once 50k camera cant even get its own audio channels correct.

 

[D Fuller]

Hi David,

The change was made to keep it consistent with DSMC2 (Channel 1 is left, channel 2 is right).

LOL! I guess there's a kind of logic there. Drives my audio guys nuts, though.

 

[David Peterson]

Maybe RED should post out free little stickers to every owner to "correct" the labeling on their RED cameras!

 

[joshua csehak]

Hi David,

The change was made to keep it consistent with DSMC2 (Channel 1 is left, channel 2 is right).

I'm alright with that. Just so long as it's not broken and indicative of a larger problem. And I'll just swap the A-box cables and my sound guy'll never know the difference Thanks for the explanation Chad!