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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

AUDIO BOARD Upgrade Program

David Battistella

David Battistella

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There were announcements and now it's all quiet.

Is this program still in effect?

What happened to this?


Thanks,

David
 
It started.

I think it's up into the 100s (total guess based on a post I recently read). Just have to sit and wait for the email.
 
FWIW, I'm camera #79 and haven't yet received an email about the audio exchange program.
 
Häakon said:
FWIW, I'm camera #79 and haven't yet received an email about the audio exchange program.
Click to expand...

I'm curious about this. It was this "we're ready and it is in full swing, it's a 48 hour turnaround, etc."

This was the thread I read a while back.

http://reduser.net/forum/showthread.php?t=17565

Do the recent announcements mean that the RED ONE's™ upgrade is not happening anymore?

David
 
The free audio upgrade program is definitely up and running. I'm camera #14 and got the email last week. I sent my camera in early this week and I got email today letting me know it's all done and ready for me. Sweet!

Yes there was a lag between when they announced it and when it started up, but it's up and running now!
 
John Cordell said:
The free audio upgrade program is definitely up and running. I'm camera #14 and got the email last week. I sent my camera in early this week and I got email today letting me know it's all done and ready for me. Sweet!

Yes there was a lag between when they announced it and when it started up, but it's up and running now!
Click to expand...

Cool. So they are up to serial number 14 since September?

David
 
battistella said:
Cool. So they are up to serial number 14 since September?

David
Click to expand...

As I said, the start of the program was delayed. I assume I was in the first batch of emails, which I got on Nov 6th. My camera was busy right then, but I got it to Red on Nov 11th. I received email that it was done today, Nov 14. Not bad.
 
John Cordell said:
As I said, the start of the program was delayed. I assume I was in the first batch of emails, which I got on Nov 6th. My camera was busy right then, but I got it to Red on Nov 11th. I received email that it was done today, Nov 14. Not bad.
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That is awesome news.

I was hoping to send mine in before the new year but I guess it will be in '09.

Thanks for the update. Wonder what the delay was about?

David
 
battistella said:
That is awesome news.

I was hoping to send mine in before the new year but I guess it will be in '09.

Thanks for the update. Wonder what the delay was about?

David
Click to expand...

I think logistics. They needed to start it up in both UK and US, have ample parts availability, plus I would guess it's a non-trivial amount of labor to do everything they're doing. And they were doing this while they were setting up the UK/Euro office at the same time.
 
John Cordell said:
I think logistics. They needed to start it up in both UK and US, have ample parts availability, plus I would guess it's a non-trivial amount of labor to do everything they're doing. And they were doing this while they were setting up the UK/Euro office at the same time.
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Yes. Most likely.

Oh well. I'll just wait for the e-mail.

David
 
Sean said:
Yeah, waiting here too. Would love to use a pro mic like my MKH-50 with phantom power from my Red. A bit concerned that they have thousands of cameras to go through. Is that right? Or am I missing something.
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Good point Sean. They do have a couple of thousand of camera's to go through. That's just sheer numbers.

The Fed Ex bill alone scares me.

David
 
Will the sensor program ramp up production Jarred? I was under the impression that it was a 40 minute operation...I know you guys are busy as hell and I am already grateful that I am even getting a free upgrade, just trying to get an idea.
 
Guys, another email going out this weekend to the next group. Yes, we had some logistics to take care of and are ramping up our rate as we get the hang of things and are streamlining. Have not finalized next batch size, so don't ask "What numbers will that blast be?" :)

BC
 
At what point (serial number) were the new audio boards already shipping with the cameras.
 
Newspeak said:
At what point (serial number) were the new audio boards already shipping with the cameras.
Click to expand...

Any camera shipped from RED Sep 15 or after already has all the hardware referenced in the upgrade program. So, those cameras are all good to go.

BC
 
Haskell said:
Thanks for the update Brent.
Click to expand...

No problem! As you can imagine, the upgrade program is a HUGE undertaking. We are doing all the due diligence to make sure it is done the RIGHT way. That is more important to us than the QUICKEST way.

That all being said, we have worked out (most of) the kinks and are ramping up the numbers.

BC
 
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