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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Anyone At Red today

PMascetta

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I've tried to confirm something about my shipment since this morning (that it will be shipping, and that the lens will be included in that package). No bomb squad member directly, No one reachable through general extensions, and no operator... Hope their wasn't a fire. :gun:
 
Same, I called several times and got through to no one. HOAX, ITS ALL A HOAX! THERE IS NO JIM JANNARD AND RED CAMERA! HOAX! JARRED IS ON SOME TROPICAL ISLAND RIGHT NOW WITH ALL THE CASHOLA!
 
That's why I never say Jim and Jarred at the same time at the Red booth!

Hmmm... Jim did look a little shiney and waxy at times...

... Jarred was wearing a Jannard prosthetics suit!
 
Same, I called several times and got through to no one. HOAX, ITS ALL A HOAX! THERE IS NO JIM JANNARD AND RED CAMERA! HOAX! JARRED IS ON SOME TROPICAL ISLAND RIGHT NOW WITH ALL THE CASHOLA!

maybe after the famous robbery in the early development stage now somebody stole the whole red crew?
 
Ok, what options are you selecting in the frontend menu? Everytime someone reports that there is no answer, I call from my cell and get an answer within 4 rings. We have people on the phones from 8-5 PT, Monday-Friday.

Let me know how you are navigating so I can try to replicate.

BC
 
Hi Brent,

I've also been trying to email Travis for a few days.. do you have any idea if he's on break or something ?

Thanks !!
S
 
Travis was out at NAB and sick. He is back and catching up right now. We are sorry for the delay! If you need immediate assistance, I am here to help.
 
I'm calling the # that was sent to in my ready to ship email: 949.206.7900
and then I select whatever # that it says for me to order or return something. is that too general?
 
No worries, Kelly and Brent. :) I knew there was a reason.

And I also knew if I really needed to get hold of someone at Red...

...I'd just post here!!!:)
 
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