Again no response from red...

[pdcameron]

It has been 2 weeks. 2 emails and 2 phone calls directly to my rep and absolutely no response from RED except for no reply epic propaganda. Sadly this is the pattern with RED's customer service and it is truly disappointing.

The amazing part of this is that I am attempting to give RED even MORE MONEY.

If anyone can suggest how I might get my rep, or anyone for that matter to return a phone call or email I would sincerely appreciate it...

Darren Cameron
#6469
pdcameron@mac.com
+32° 50' 21.33", -96° 42' 9.04"

 

[Martin Weiss]

Sorry to hear about your experience. This is highly unusual.

Be sure to check your spam folder, as it has happened in the past that customer support e-mails ended up there.

 

[Brent Carter]

Looks like your email, Darren, got caught in our spam filter. I will email you further details...

BC