90 day Hard Drive Warranty

[Casey Green]

That is correct, Ariana. RED supplies a power adaptor with each drive. I recommend that you use it - let the mains power the drive, don't ask the firewire to do data AND power. It is definitely a best practice and is much easier on your drives.

BC

Some external drives allow for data on the Firewire Port and Power on the USB port with a double connection.

Brent, is this something RED has considered?

 

[rod bradley]

The 90 day warranty on video cameras is a Sony introduction I believe -- there is, in my experience, no one worse than Sony on honoring warranties. They get away with it but it doesn't endear many customers that I know of.

 

[Brent Carter]

Some external drives allow for data on the Firewire Port and Power on the USB port with a double connection.

Brent, is this something RED has considered?

I can pass along to our media guys...

BC

 

[Stephen Williams]

The 90 day warranty on video cameras is a Sony introduction I believe -- there is, in my experience, no one worse than Sony on honoring warranties. They get away with it but it doesn't endear many customers that I know of.

Hi,

Never heard of that before, do you have a link? Always had good experiance with free repairs caried outside warranty on more than one occasion.

Stephen

 

[Deanan]

Some external drives allow for data on the Firewire Port and Power on the USB port with a double connection.

Brent, is this something RED has considered?

Unfortunately, USB does not provide enough power for what the RED drive is pulling.

 

[Casey Green]

Unfortunately, USB does not provide enough power for what the RED drive is pulling.

Copy that. Thanks for checking though.