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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Japan RED ONE service center

Konnichiwa everybody!

Being a Red owner here in Tokyo, I am concerned about repair issues as well. It seems from what I hear, Seika will only repair RED that are purchased through them. People who purchase through them pay quite alot more than those that purchased directly from RED and thats understandable conisdering many Japanese people are allergic to English and feel comfortable dealing with a local distributor. But it seems odd to hear that Seika is an official repair center if they don't repair REDs that are purchased directly as well. I hope you guys can clarify this situation so I don't have to worry about my camera repairs all the time. (Fortunately, my camera has been working well...knock on wood!)

As for the double duties being charged, I am wondering what will happen when we return our cameras for the Epic Upgrades. I hope they just tax us for the $10,000 upgrade cost and not for the entire Epic cost.

Considering all these hassles, I will probably pick up my camera at RED and enjoy some California sun rather than paying that extra $1000... :drool5:


Rowland Kirishima
Photographer/Cinematographer
http://rowland.jp
 
The Japan RED ONE Service Center will be able to do these repairs

1. Full Red One Camera Diagnosis and repair
2. Red One Internal Board Swaps
3. All LCD Repairs
4. In warranty and out of warranty Red One/LCD repairs

They will not be doing the upgrade program. I hope this answers your questions.
 
Hey you got to give us clear answer!

Hey you got to give us clear answer!

According to their web page, they clearly state that they take care only their customer who bought from Seika:
http://translate.google.com/transla...info/info022.html&sl=ja&tl=en&history_state0=
Hell yeah!
They try to FUCK entire Asian Red user in region.

It's google's bad translation, before they change their website, here is the translation:

Presentation at RED, RED Digital Cinema Company, Ltd. in Asia have Seika Corporation RED DigitalCinema made by selling the RED ONE 4K camera DEJITARUSHINEMAKAMERA(Digital Cinema Camera), announced it performed a service.

Our sales in Asia, it is the after-sales service, the RED ONE in Asia aims to improve service and expand sales of camera aster.

For repair service, our engineers and RED Digital Cinema TEKUNIKARUTONINGU(tech training) received from the company, will begin from Monday. The RED ONE is expected from us and for our customers to purchase a camera. means or I can translate, Seika repairs RED that they are purchased directly from Seika ONLY (not imported from US).

and if I bring my redone to Japan and something happens they can't fix it, GIVE ME A FUCKING BREAK that's TRULLY STUPID! Any dealer includes Arriflex can fix in Japan. That's totally wrong business practice, SEIKA, you should write or announce before the real so call circumstances, I hope you must think about it now AGAIN.
 
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