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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Epic upgrade available to used RED purchaser?

5-Star_Service_-dixie.jpg

Thank ye!
 
There was on original orders... no more than 5 reservations.

I just know that there are a lot of people who bought one RED ONE early in the game who will certainly be interested in more than one Epic. It'd be a bummer to have to wait until after thousands of them have shipped to get a second camera.
 
Brook Willard said:
There was on original orders... no more than 5 reservations.

I just know that there are a lot of people who bought one RED ONE early in the game who will certainly be interested in more than one Epic. It'd be a bummer to have to wait until after thousands of them have shipped to get a second camera.
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Brook... point well taken. One solution is for us to quit screwing around with production. We have cost ourselves and customers way too much time getting cameras out the door, mainly do to RED ONE design decisions we should not have made... just because we didn't know better.

I think we have learned from our design mistakes (as in making the RED ONE difficult to manufacture- not perform badly) and EPIC will go much better. I'm sure of it. None of us likes the fact that customers are waiting so long to get a camera from the time they place an order. I think a one month from place order to ship is reasonable. 10 months isn't.

Jim
 
Jannard said:
Brook... point well taken. One solution is for us to quit screwing around with production. We have cost ourselves and customers way too much time getting cameras out the door, mainly do to RED ONE design decisions we should not have made... just because we didn't know better.

I think we have learned from our design mistakes (as in making the RED ONE difficult to manufacture- not perform badly) and EPIC will go much better. I'm sure of it. None of us likes the fact that customers are waiting so long to get a camera from the time they place an order. I think a one month from place order to ship is reasonable. 10 months isn't.

Jim
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I'll be damned....you guys really do listen.

I'm very impressed at the acknowledgement of the shortcomings.

Jim, you could teach "GW" a thing or two.....lol....

I really do like what I hear.
 
Even though I'm relatively low on the list (1108) unless you can really pump out the cameras, I think you should only sell 1:1 for RED One's until everyone has had a chance. Brook, there are tons of people that will rent you a second Epic if you need one more :) Personally I think if you allow people to buy as many as they want, you'll see way more people trying to hawk them on ebay for a quick buck (not saying Brook would do that, just saying I think it would happen)
 
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