Rocketio_fault

[higtonfilm]

Hi!

I am having trouble with my camera build 3.2.5 . I get a error called ROCKETIO_FAULT. Any idea on how to prevent this error from occuring?

Andrew

 

[Tico Llaurador]

What media are you recording to? CF or RAID?

 

[higtonfilm]

We tried both. and the same thing happened. I have now restored the factory settings black shading, and now it seems to work fine. i have been powering it up and down for the last hour and it hasnt had the error.

 

[higtonfilm]

After restoring the black shading to factory configuration the rocketio_fault and garbled image on the viewfinder seemed to stop. then after a day or so, the problem happened again! could this be a software issue? or could it be a physical fault with hardware in the camera? anyone else have this problem with build 16?

 

[Karl Gustav H.]

I think this problem has been linked to the CF card module in the past. Rocket IO is the IO function of the FPGA's inside Red, so it may well indicate a hardware issue.

Best bet is to raise a support ticket and get Red on the isssue.

 

[higtonfilm]

thanks! Shipping this bad boy to red on Monday!

 

[imported_isiah_flores]

rocketio fault....

rocketio fault....

hello..

we had this happen during playback on set yesterday.. The director wanted to playback a take, and the image seemed "magnified" and flickered before popping up the the "rocketio fault..

we had the Viewfactor wireless focus plugged in. The "cam" 4 pin lemo from the FF bluetooth reciever was connected to one of the "AUX" ports at the rear of the camera..

any word. ?


thanks

 

[Daniel Oliveira]

Hi
We have the same problem here in Brazil...
what can we do... Red Digital Cinema, Red One build 20.1.3
We get the message ROCKETIO_FAULT....
Do we restore the factory setting, upgrade... ?