Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Audio and /i Pins Upgrade Program

Hey Shawn.. Let me try and make this a bit more clear.

We are taking your camera back, installing the i/pins and the audio board at zero cost to you.

I suggest complete tune-up at at that time, which is completely optional, just to make sure everything else with the camera that normally wouldn't be checked during the upgrade to spot any problems that may be lurking about since many people's warranties are ending, much like when you get a tune-up/system check for your car.

The cost for the complete overhaul is around the $500 mark. Again, completely optional, and we are not trying to up-sell anyone here, since no matter which way you look at this its not a profitable exercise for us.

After all the feedback about the audio, Jim just thought the audio system should match the incredible quality of our imaging system, so is generously upgrading the cameras at our expense. Plus... we promised the I/pin upgrade at no charge awhile back.
 
Shawn Nelson said:
The MM-1 bolted to the side-arm is great tool for on-camera use. Great pre-amp, cut-off and limiter with solid pots.
Click to expand...

Thank you very much for the feedback Shawn.

Also, I really enjoyed your recent short. Very nice.
 
Andrew Benz said:
Thank you very much for the feedback Shawn.

Also, I really enjoyed your recent short. Very nice.
Click to expand...

Np. I think you'll want it, even after they get this board change in. Unless you're going shoulder mount and the weight is a problem (and you won't need to adjust audio mid stream). It's just a pain to get into those menus and change audio, the MM1 makes it right there and can easily be attached with wire ties to the side arm.

Thanks for the kind words on my short, I appreciate that.
 
Delighted about this audio upgrade. I'm sure it ain't cheap for you guys. Thanks for the attention to detail and correction of problems at no cost to the customer. Pretty unique company.
Rob Gardner
 
Will the new audio board eliminate the need for the Red audio cables (mini XLR to XLR) with the resistors, if we wanted to use the camera 48v phantom power?
 
This (again) one of the better news ever :)

The audio thingy has been an annoyance, where I basically have told clients that RED is a video-only cam (but a darned good one). If we can record audio too, it would rock! :)

i-program is cool too... :)

Does this mean that the i-program is on for RED optics?
And will the USB port eventually be opened for eg external audio controlls?

Cheers!

Gunleik
 
DAServices said:
Will the new audio board eliminate the need for the Red audio cables (mini XLR to XLR) with the resistors, if we wanted to use the camera 48v phantom power?
Click to expand...

this is just one of the many great improvements :)
 
ha ha ha... good point Casey :)

Rob and Deanan are working on it.
 
Jarred,
I hardly ever post - thanks emails - since it just adds to the noise - but this is exceptionally good news. As you know we have been extremely keen to use the i/tech data.
thank you so much for not letting this drop off the list - seriously - thanks SO much

Mike


fxguide.com
 
Hi Jarred.
Does this include RED covering Int'l shipping costs also, both ways?
Almost wish we'd been delayed by another month, now.... :wink:

Chris
 
You guys seriously rock
 
Laco Zamba said:
What about Prague service center?
Click to expand...

Or any European center would be quite usefull. The german reduser board is full of stories about customs issues with sending back the camera across the EU boarders.

The RED customer service is as good as the customs handling of the various agencies involved is bad.
I am still handling the red tape regarding a warranty repair in April.....
My EVF mount´s customs duty category is "climbing ropes".....
The index of the "Merkblatt" (little notice) regarding customs ID numbers is 9 pages long.....

Anyway, I dont want to hijack this great news thread ..... This is really amazing.

Jochen
 
You must log in or register to reply here.
Back
Top