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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Red Accessories - Sexy vs. Crappy

im not happy with the last couple posts here...
 
Pig said:
LOL, in typical RED-fashion, they throw us a bone, instead of addressing the issue:
http://www.reduser.net/forum/showthread.php?t=9920

This happens everytime someting goes wrong, and the mood gets sombre. Ever notice this?
There's some BIG complaint....then there's immediately a bone. Same thing when Scarlet was announced. That timing was very deliberate.

RED, we're on to you! :tongue:
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Oh give me a freakin break. You'd have to believe they are inherently being dishonest and/or evil to do something like that, and these guys are anything but that. They've made some honest mistakes on the accessories, if anything just to get you cameras faster. Let's give them time to right things and not try to knock their character. These guys don't deserve such treatment.
 
Jarred Land said:
im not happy with the last couple posts here...
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Let's be more sensitive with the wording. I am sure that if this issue is funneled through the right channel, and using the right methods, Red will do the right thing. They always have done it that way...

I will not link the great posting from Jarred re: Build 15 to this situation. He and Red know better that that.:turned:

Luis
 
thanks Shawn.. That post made me so pissed off i think its best that I dont post for awhile.

Accusations like that really are an uncalled slap in the face to everyone that works at Red that are busy working double overtime and weekends to help solve customer issues, specially after i addressed this in a separate thread already.
 
Hi Jarred. Where do I find that thread please?
BTW, nothing to get pissed off about. People just have heightened expectations, in part from the open relationship nature of the board itself, and when instant answers aren't forthcoming, some people find it suspicious. When that much trust has been placed, there's sometimes a little recoil when things go awry. And for many on the board, they're putting their life savings along with that trust....

EDIT: It's all good. At least you live in California. We've got lots of snow.
 
There are growing pains in all companies. We learn from mistakes and we fix them. Thats what we do.
 
Evolve said:
...some people find it suspicious.
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Understood, but posting is not just a matter of "typing and submiting". There must be some foundation to be "suspicious" of something, And I do not know of anything done by the Red Team to give the forum's members the right to "think and post" such type of accusations, specially after the hard work and dedication they have shown the entire world.

My two cents...

Luis

PS
This is the link: http://www.reduser.net/forum/showthread.php?t=9920
 
People may be feeling they have the right or obligation to bitch and moan about the one topic until RED is forced to do something because they have responded in the past. Any other company would hardly be paying as close attention as RED has or responding at all. We are extremely lucky that RED is so responsive and has given us an insane amount of value for the price.

Do we really want to bitch and moan until RED is tired of responding to a bunch of whiny users?
 
by the way, i sincerely apologize for the post i made earlier. i changed it to something more fair. i think i should find out what red's official response is before i post. jarred is right. again, very sorry.
 
I don't see it as RED is trying to screw anyone over. I agree with Shawn and Jarred. RED really has been working with us all to try and create an amazing camera.

I just want to know what their official word on this is. Are some parts being sent out really not matching? (IE: some casted and some machined, grip handles, basic production pack) If they are casted, can they be painted and polished up before sending out?

I just ordered all my gear from Randy, and so far all my involvement with RED has been fantastic. Will my accessories really look like the picture posted here? Or will it be what I thought I was buying from the store.

So far everything I have read about and I have seen, RED has been really good about "making things right." I have no doubt that they will do the same here. Lets give them a break. I think the best thing is to let them reply to this thread and give us the real information.
 
Jarred Land said:
thanks Shawn.. That post made me so pissed off i think its best that I dont post for awhile.

Accusations like that really are an uncalled slap in the face to everyone that works at Red that are busy working double overtime and weekends to help solve customer issues, specially after i addressed this in a separate thread already.
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I agree with you Jarred, that comment was a bit over the top. But may i ask if you have been reading the forum why not post something to quell the mounting fustrations? You had time to write this comment back but nothing along the lines of 'we will answer you officially shortly'.

You know that 99.999999% of us are in full support to RED so chill out a sec, grab a beer and take a load off. It's a serious issue that needs some answers from RED and by ignoring is just fueling the fire. :whistling:
 
Luis Otero said:
Understood, but posting is not just a matter of "typing and submiting". There must be some foundation to be "suspicious" of something, And I do not know of anything done by the Red Team to give the forum's members the right to "think and post" such type of accusations, specially after the hard work and dedication they have shown the entire world.

My two cents...

Luis

PS
This is the link: http://www.reduser.net/forum/showthread.php?t=9920
Click to expand...

I guess people are just upset that nothing was being said at all. I'm just an onlooker on this thread, as my camera hasn't been delivered.


EDIT: The link you posted is for the 2k 120fps shot. I was asking for a link to the thread where the accessories issue had been addressed by Jarred.
 
The Red Team has always answered questions on this forum. I'm sure they will answer this one too, but I think everybody should take a step back and think. I agree the question is a very good one especially for those like me who should receive their Red soon, but the thread was started yesterday, a SATURDAY. Lets just give the team some time to take a good decision so "everybody" is happy.
 
bris-vegas said:
But may i ask if you have been reading the forum why not post something to quell the mounting fustrations? It's a serious issue that needs some answers from RED and by ignoring is just fueling the fire. :whistling:
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um.. this thread started YESTERDAY at 3:30pm ( on a Saturday mind you )

how is responding in 24 hours .. on a Sunday.. ignoring the issue?

Jeeze.
 
Personally, and many of you anonymous ones will disagree with me, I think that reduser.net should use real names like DVInfo.net. I find that people are MUCH more liable to take some cheap attack or word something way over-the-top, if they can hide behind a silly name without any possible reprecussions.

That said, I have a RED on the way in May/June and these issues are very serious to me. I am very happy now that I don't have to choose accessories before NAB. I would have loved to get everything from RED, but am now taking a serious look at SIM and ET.

But that said, some of these posts are pretty offensive to the people working so hard. RED has said in past posts "keep on us," but that doesn't mean in a rude and attacking manner.

KW
 
thanks chazmo.

but i meant something addressing the finish of the accessories: matte vs. polished; cast vs. machined.

i think this is what this thread is about as opposed to the tightening of a nut or a loose plate, etc.

Will Red produce the new "matte" accessories from now on? Or are those temporary due to production issues, etc. but the polished versions that are displayed on the red store will soon become available again? If it is the former, then please let us know and post those new accessory pictures on the store. If it's the latter, then let us know that too.
 
Jing, that is a good question.

We will hopefully get an answer to that soon. Red, you have 7 minutes...go. :-)
 
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