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Red Accessories - Sexy vs. Crappy

M

Mark Pedersen

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So here's an example of what is displayed on the Red store vs. what is shipping to Red users.

Red Store: Sexy...high quality. Looks like a professional piece of cine gear...and what I am looking forward to receiving from Red. Vs... well, crappy and cheap looking.

I expect better finished components for the money. This is a $750 part. If mine comes in looking like this, I'll return it.

Hate to say it, but If ET and other accessory companies can deliver high quality components at reasonable price points, why can't Red?

I hope Red will respond to user feedback and quickly correct this.

View attachment 3628 View attachment 3629
 
I gotta say that looks bad and nothing like the store photo. All these posts about accessories not fitting right or the change in finish has me a little surprised and concerned since my cam is due soon.
 
The one I got looks like the one on RED store (very nice), and nothing like what you posted Mark, looks to me like you got a unit that for some reason has skipped a part of the finishing process? you should contact your sales rep.
 
Eirik Tyrihjel said:
The one I got looks like the one on RED store (very nice), and nothing like what you posted Mark, looks to me like you got a unit that for some reason has skipped a part of the finishing process? you should contact your sales rep.
Click to expand...

No - my accessories are all that way. Half of them don't work right either. All the new production packs are this way now.
 
Evin Grant said:
Yes, all my accs. are the shiny/glossy black finish like in the store photo.
Click to expand...

The only accs. that I got which are shiny/glossy black finish, are the Universal Mounts. Everything else is flat/grey finish. At least I don't have any other quality issues.

The only problem I have with the flat/grey finish is that it scratches easier than the machined parts.
 
Actually, I do have one other QC issue. The steel rods that I got are from different batches. Today I weighed all my accs. to the tenth or hundredth of a gram. I noticed a discrepancy between rods of the same length.

433.41 Red 18" Steel Rod
481.34 Red 18" Steel Rod
290.13 Red 12" Steel Rod
290.98 Red 12" Steel Rod

I plan on getting the ET rods as replacement anyway, so this isn't a big deal.
 
Some are cast some are machined...if it were me I would send out all the same or none at all.
 
Curran Giddens said:
Actually, I do have one other QC issue. The steel rods that I got are from different batches. Today I weighed all my accs. to the tenth or hundredth of a gram. I noticed a discrepancy between rods of the same length.
Click to expand...

The other comments in this thread seem valid, but you're joking right?!?

Does it really matter that different pieces have different weights?

How could you even consider using those 6" rods together when the left one is off balance by almost the weight of a dime? Wow.
 
This has me concerned as well. I have a feeling that they are skipping the final finish. That is really not cool since this stuff is so expensive. I just want to know that what I just ordered will look exactly like it does from the RED store.

Jim/RED Crew: Please let us know what is going on with this. This has a lot of us concerned.
 
The reason for the different appearance has already been stated in this thread.
To clarify:

- the shiny ones are anodized, machined aluminium
- the ones with flat grey appearance are cast

Different manufacturing process yields a differet look.

RED needs to update their website more frequently in order to show online what is actually shipping to avoid this kind of unnesessary confusion.

RED faux pas #24760
 
Uh... I just finished wiring ALL funds for everything...
I don't want crappy - I want sexy... WTF?
hmmm...

But I suppose it all comes down to the quality of the parts versus looks, function over form. We'll see what RED says come Monday.
 
All my accessories are dull black finish.
Not as sexy, but totally functional. I feel a little shortchanged because of the photos, but at least I got a connector with my RED DRIVES.

I ended up sending back one baseplate and dove tail, the dovetail release was totally unlubed, and the base plate seemed a bit warped and didn't fit correctly.

I think the parts need a bit closer quality control before they go out.
 
kowboy said:
Uh... I just finished wiring ALL funds for everything...
I don't want crappy - I want sexy... WTF?
hmmm...

But I suppose it all comes down to the quality of the parts versus looks, function over form. We'll see what RED says come Monday.
Click to expand...

I'm going to hire some hippie-chick to paint my RED production pack. When she's done with that maybe she can work on camera production pack too.
 
All the parts are cast now. All of the earlier ones were machined. The cast ones are much cheaper and not as good. You can no longer get machined parts. I guess that was a bonus for the early adopters. I thought that was common knowledge. You can send them back, but there are no exchanges for machined parts. I already tried.
 
I think two of the issues here (at least for me) is that the cast parts seem to not work as well (handles slipping, parts not fitting quite right) and the dull finish scratches easily (that's what has been reported.) To me, that's a fairly big issue. First, I don't want parts slipping off and my camera falling off someone's shoulder/tripod/jib/dolly. That's a huge concern. Second, what are the cast parts made out of? Should I be worried about scratched parts rusting? Jim, I really feel like you need to address this issue...

Matthew
 
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