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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Cameras 301-500: Shipping or Stalling?

Rick Darge

Rick Darge

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Hey, anyone out there in that bunch get FedEx tracking numbers yet?

Mine is all paid for, just playing more of the dreaded waiting game..

:devil: :shiftyph34r: :detective2:
 
Yep. Got my tracking numbers this morning. Delivery is scheduled for tomorrow! I'm going to have a hard time sleeping tonight.
 
whaaaat?
Man I'm jealous. How did you leap over me???
Harry
 
I already had all of my accessories ordered and paid for in full. It pays to be prompt.
 
powrslave said:
Yep...all I remember saying when i got mine...
"holy sh#t, holy sh#t, holy sh#t"
Click to expand...

Those were my sentiments as well.

And I have to say that Red has been absolutely incredible the entire time. I've never experienced better customer service.
 
lboyce said:
I already had all of my accessories ordered and paid for in full. It pays to be prompt.
Click to expand...

This is why I decided to hassle Travis a few weeks ago. I wanted to finalize my order and get my CU#, so I could go ahead and complete payment. Even though mine isn't even shipping in this current batch.

I WANT MY RED NOW!

Man am I a sinner. I must confess.

Never before have I ever felt such lust for a material object.

I have to remind myself... It's just a tool. just a tool. a tool.
 
rgdfilmsRED said:
Man, that's some bologna!

Where is mine?
Click to expand...

Richard, you need to call RED and speak directly to the sales rep. handling your account.

They're swamped with calls and paper work, so the more you egg em on and call for updates, the speedier the process.
 
Alexander, that worked like a friggin charm...

I just got my mo-fo tracking numbers!!!!!

Holy shit balls!!!!!!!!
 
Holy SHIT BALLS !!!! Un real!This has GOT to be 4x the best Christmas ever!!! right?

RED #610 paid in full.
 
lboyce said:
I already had all of my accessories ordered and paid for in full. It pays to be prompt.
Click to expand...

Anyone confirm if one can now complete there RED payment in advance to assure speedy and prompt delivery? My number is a ways off but I would rather pay sooner then later if possible.

Have fun with your new cameras!

best
 
Haskell said:
Anyone confirm if one can now complete there RED payment in advance to assure speedy and prompt delivery? My number is a ways off but I would rather pay sooner then later if possible.

Have fun with your new cameras!

best
Click to expand...

Yeah how did you do that obin?
 
Haskell said:
Anyone confirm if one can now complete there RED payment in advance to assure speedy and prompt delivery? My number is a ways off but I would rather pay sooner then later if possible.

Have fun with your new cameras!

best
Click to expand...

Haskell,
I'm not going to speak for Red, but I'm pretty sure you can order and pay your thing at any time. Just call Red, say you want to place your order and pay for it and I'm sure they'll love to help you out. That's what I did. I called Red before they announced my shipping group.
 
Haskell said:
Anyone confirm if one can now complete there RED payment in advance to assure speedy and prompt delivery? My number is a ways off but I would rather pay sooner then later if possible.

Have fun with your new cameras!

best
Click to expand...

Yes. When I knew mine was getting close, I wired the remaining balance.

When your batch ships, call them and tell them you are paid up and they will put the order through to shipping (once they verify you are paid up). You will get an email either that day or the next with your tracking ids.

If you don't want to wait "a day longer", I would be all squared away before my number came up.
 
Alexander Nikishin said:
Richard, you need to call RED and speak directly to the sales rep. handling your account.

They're swamped with calls and paper work, so the more you egg em on and call for updates, the speedier the process.
Click to expand...

To say that "the more we are egged on and called" speeds up the process, that confuses me. If each customer calls us (x) times a day to press us, how does that help speed things up? By multiplying by (x) the number of calls and emails that we field, that means the less time we will have to do that other stuff - like get orders out the door. :)

Guys, we are here to help. We want you to have your camera as much as you do. We know you are anxious. But, please, understand we are working as fast as we can to take care of every person. I am not telling you to not be excited and anxious, I am just asking you to understand looking up the chimney every five minutes does not make Santa come any sooner!

BC
 
Tracking Numbers

Tracking Numbers

Here are how you are going to get them from RED.

We get packages packed right up to our final FedEx pickup. After that, all tracking numbers are given to the Bomb Squad to email their customers the next morning when they get in. So, if your package ships in that last pickup, you should get your tracking number they very next morning.

And, yes, we are working on RED.com to have an order status area and you getting that email automatically. Focus right now is getting out cameras, as I am sure you can all appreciate!

BC
 
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