2 green pixels

[tadeo garcia]

HELP!!! I just ingested my footage into FCP and after examining the footage I noticed two small green pixels. Anyone know what this is or what can be done to prevent this? Thanks!!!

 

[Joseph Coleman]

post a screen grab

 

[tadeo garcia]

Hey Jospeh thanks! I'll do that. I have one on my phone but I don't think it'll be seen. I'll post it up later on though. Thanks for the reply!!!

 

[Brent Carter]

Make sure to submit a support ticket on Red.com, if you have not already.

BC

 

[tadeo garcia]

Hi Brent, thanks! How do I go about that? What part of RED.com is that in?

Thanks!

 

[Brent Carter]

Go to Red.com, go to Contact Us, select tech support form.

BC

 

[tadeo garcia]

Thank you so much Brent!

 

[tadeo garcia]

 

[tadeo garcia]

file://localhost/Users/tadeogarcia/Desktop/Screen%20Shot%202012-02-25%20at%2011.08.30%20PM.png

 

[tadeo garcia]

if you can see the image, it is at the right hand corner. The little green spec

 

[tadeo garcia]

Brent, I just filled out the support ticket. Thanks again!

 

[ericyoung]

HELP!!! I just ingested my footage into FCP and after examining the footage I noticed two small green pixels. Anyone know what this is or what can be done to prevent this? Thanks!!!

Also try redo-ing the black calibration to see if that gets rid of the pixels.

 

[tadeo garcia]

Thanks Eric, where would i redo the black calibration? Thanks so much!

 

[tadeo garcia]

As in calibrating the black in the image or the actual camera? If so where on the camera? I don't really see it in the EVF or the on board monitor HOWEVER, once the footage is transferred, I see it when I blow it up on the monitor. Thanks again!

Tad

 

[John Mehrer]

System Menu > MAINTENANCE > BLK SHADING

Make sure the lens cap is on.

 

[Hurcan Yilmazer]

they are dead pixels in the camera and all i know is your sensor should be changed since the the green pixels are not communicating with the brain.

 

[ericyoung]

Tadeo. Every camera sensor potentially has a defective pixel or two. Black shading/calibration, as well as ensuring a uniform black level, also maps out dead/hot pixels.
This will hopefully stop any future recordings from having the two green pixels.

You will also need a formatted CF card, Red Drive (or SSD) attached to black shade/calibrate.
For detailed instructions consult the Red One manual available for download from Red.com website.

Sometimes it can take two or three tries to map out stubborn defective pixels.
Unfortunately, your existing footage will need some post production fix - but it's not too difficult to repair.