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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

EPIC Stage 3

Jarred Land

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Has officially begun.

First batch of customers will be notified today, based on RED ONE delivery date.

Happy new year :)
 
Excellent
 
Has officially begun.

First batch of customers will be notified today, based on RED ONE delivery date.

Happy new year :)

Your notice will include all the next steps for you to take in order to send in your eligible RED ONE(s) for trade-in evaluation. As Jarred posted, you will get a notice for each RED ONE based on its delivery date. So if you have multiple cameras over multiple delivery dates, you will get an email per delivery date.

First blast will be relatively small as we want to see how the program flows so we know how many people we can blast how often. From there, we ramp to optimal numbers. Remember, we want you "camera-less" for as little time as possible between getting in your RED ONE and receiving your EPIC...

Please, try to refrain from "when will I get my notice?" emails/posts/calls, the answer will be "as soon as your delivery date is up" :)

BC
 
Oh my, details? My camera will be packed and ready to go when you pull the trigger on my email...if I have to go rent a camera in the meantime I will, exciting and ready to send you money.

Thanks for the update...

Frazier

Thanks for the details..standing by...clicking send receive...lol..
 
Many of us ordered the RED ONE with the CF Card reader attached, will the CF Card reader be returned to us with the Epic-X or do we remove it ourselves? Or do we leave it on and just forget about it? It is a good spare part to keep.
 
Nice...
 
I'm thinking stage 3.5 and 4 will get serviced if there is a camera ready but no stage III return available, and of course when Stage III is done it will be Stage 3.5 and 4. Finally when Stage 3.5 is done, RED becomes a leaner meaner fighting Machine!
 
O Happy Day! (I'll still have a bit of a wait, but I guess we're closer now.) :-)
 
Your notice will include all the next steps for you to take in order to send in your eligible RED ONE(s) for trade-in evaluation.

Brent,

Just FYI, will all cameras have to be evaluated at the RED factory? Or will RED Europe be able to do evaluations at Pinewood, for instance? I know a couple of UK RED guys who would be interested in the answer to that!

Mike
 
Can't wait! I'm shooting in Ukraine in late March. Think I'll have it by then?

If not I know my RED Ones will serve me well...just a bit heavier! :-)

Mike,
 
Your notice will include all the next steps for you to take in order to send in your eligible RED ONE(s) for trade-in evaluation. As Jarred posted, you will get a notice for each RED ONE based on its delivery date. So if you have multiple cameras over multiple delivery dates, you will get an email per delivery date.

First blast will be relatively small as we want to see how the program flows so we know how many people we can blast how often. From there, we ramp to optimal numbers. Remember, we want you "camera-less" for as little time as possible between getting in your RED ONE and receiving your EPIC...

Please, try to refrain from "when will I get my notice?" emails/posts/calls, the answer will be "as soon as your delivery date is up" :)

BC

Thanks Jarred & Brent for letting us know.
Could you please give us some indication of the EPIC X availability and how production is coming on as the last we hear is "production would ramp up" but no indication of if it has and how many RED are able to produce. Just trying to get an indication of timings as if the cameras are only being made at say 5 a day it means a long wait. As such we all have no idea of how EPIC X's production pace is. I totally appreciate that getting REDONE's back and evaluated will slow things up but if EPIC X's are slow to come of the production line that adds to the hold up.
 
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