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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Red Mag Not mounting

Did you try other connections such as eSata or USB? Change your FW800 cable and try again. If you still have that problem then contact RED support.
 
I've had that problem even powered with eSATA.... still haven't found what will make it work 100%. The last time I just switched to FW800 and it mounted...
 
Try USB and also try rebooting and zapping the pram. In some cases with the fw800 port gets overloaded it shuts off.
Zapping pram should reset it.

Also check the power switch on the back.
 
Barry Dycus said:
Deanan
I just tried USB as well as firewire and USB on my IMac. Still not happening. Help! Is there a number I can reach you?
Click to expand...

It's best to call support and file a ticket if it's not working with any of the ports.
 
Barry,

I have had that problem on 3 separate shoots when filming onto the SSDs from the EPIC, what worked for me was if it wasn't reading in my Mac putting it into my PC and then it would read in both, or vice versa if the PC wasn't reading the drive.
 
Happens to us every job... What we found is we change the SSD to quickly sometimes.. and next thing it wont mount. Had us miffed for months! Finally figured out a solution... Which seems to work for us.

We turn of the SSD reader, then pull out the SSD... let it sit for about 1 minute, turn the reader back on wiat 10 seconds, them put the card back in.

For some reason it sort of needs to clear itself.

Hope this helps.
 
Same issue with brand new REDMAG. Tried Mark's method - no joy. Tried new Firewire cord from my stock - success for a single card swap. Seems to be a defective cable from RED. However the WatchDog seems flaky at times. Freezes and weird mount and eject issues. Seems buggy. Any updates coming? Looking at a spinning beachball right now and no way to Force Quit.
 
Josh Beadle said:
Same issue with brand new REDMAG. Tried Mark's method - no joy. Tried new Firewire cord from my stock - success for a single card swap. Seems to be a defective cable from RED. However the WatchDog seems flaky at times. Freezes and weird mount and eject issues. Seems buggy. Any updates coming? Looking at a spinning beachball right now and no way to Force Quit.
Click to expand...

Do you have other devices plugged into firewire?
 
Hello Deanan,
Thank you for the reply. I might have had one other thing plugged in - is that a problem? I gave up trying on the tower Mac since I ran out of time. Traveling now. Any chance that the WebTeam could make sticky in a separate forum space a top level category for the major system components with an official RED Team answer (with continuous edits to keep current). It is very difficult to do multiple searches for the known issues since there is thousands of User generated threads. This would save you guys time as well since you can answer the questions ONCE.
Thank you for your time and efforts,

-Josh
 
Josh Beadle said:
Hello Deanan,
Thank you for the reply. I might have had one other thing plugged in - is that a problem? I gave up trying on the tower Mac since I ran out of time. Traveling now. Any chance that the WebTeam could make sticky in a separate forum space a top level category for the major system components with an official RED Team answer (with continuous edits to keep current). It is very difficult to do multiple searches for the known issues since there is thousands of User generated threads. This would save you guys time as well since you can answer the questions ONCE.
Thank you for your time and efforts,

-Josh
Click to expand...

If you have multiple devices pulling power over the FW bus then you can overload the power.
Sometimes the mac will shut them off and you need to do a zap pram a few times to get them back.
 
I'm having this issue but with one card. One will mount fine, the other will not mount. Any ideas guys? Thanks!

2010 i7 MBP
10.7.2
REDCINE-X Beta 10
Connecting Via FW800
 
Sorry to resurrect an old thread, but having a similar issue on set. Only worse.

We have 2 128GB SSDs. One is working as intended. The other will not mount on camera or in the 1.8" station. The latter has been tried on FireWire and eSATA, both before and after zapping the PRAM.

Im out of ideas to try. It looks to me like a dead mag, which would be pretty bad. And ideas?
 
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