Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Vertical Line in Dragon Files

Michael Jensen

Michael Jensen

Well-known member
Joined
Apr 6, 2011
Messages
227
Reaction score
0
Points
16
Anybody have any idea what is going on with these vertical lines in my Dragon files? It seems to show up mainly in the highlights but not always.
 

Attachments

  • A001_C018_09267A_Subclip_001-PT.01619914.jpg
    A001_C018_09267A_Subclip_001-PT.01619914.jpg
    46.8 KB · Views: 0
Here is another.

Where should I begin troubleshooting. Reinstall firmware?
 

Attachments

  • A001_C020_0926CB_Subclip_001.01639031.jpg
    A001_C020_0926CB_Subclip_001.01639031.jpg
    87.3 KB · Views: 0
yes reinstall, try different firmware even if that doesn't help, blackshade, restart default settings, all that jive... and send r3ds frame grabs to support..
 
I am having the same issue with one of my Epic Dragon's. It started with a ton of pink vertical lines. I performed a force reset that didn't change anything. I updated the firmware to v5.2.28. Then black calibrated 2 times. The firmware update and black calibration fixed almost all of the vertical lines. I am working with Support to figure out what the issue is. I have a feeling that this is going to have to go back in for repair. The only issue is we are in a very heavy production time of the semester!
 

Attachments

  • 01BeforeFirmwareIrisClosed.jpg
    01BeforeFirmwareIrisClosed.jpg
    38.7 KB · Views: 0
  • 02BeforeFirmwareIrisOpen.jpg
    02BeforeFirmwareIrisOpen.jpg
    76 KB · Views: 0
  • 03AfterFirmwareIrisClosed.jpg
    03AfterFirmwareIrisClosed.jpg
    31.4 KB · Views: 0
  • 04AfterFirmwareIsisClosed.jpg
    04AfterFirmwareIsisClosed.jpg
    91.5 KB · Views: 0
  • 05AfterFirmwareIsisOpen.jpg
    05AfterFirmwareIsisOpen.jpg
    53.5 KB · Views: 0
Sent the camera back and it's still there. Now I am getting errors that force shutdowns in addition to the lines. Did the new boards fix it for you guys?

A006_C017_1024F9.0000380.jpg
 
Im getting the same thing on one of my Dragons, only horizontal lines. Please let me know what resolves it. I'm guessing it's gotta go back to RED for sure, but would love to know if there is an easier fix.
Thank you,

Nick
 
I tried many things like Black Calibration, different firmware, and ended up having to ship it in. It is still in getting repaired, so I'm not sure what has been fixed yet. RED has been very good at keeping me up-to-date on the repair. Much better than any other camera manufac. that I own. RED Support found another unrelated issue with my Dragon and that is why my repair is taking a bit longer. Hope to have it back this week!
 
You must log in or register to reply here.
Back
Top