Transfer of ownership

[Peter Strietmann]

Last year I sent my red in for it's upgrade and also a transfer of ownership. Just recently I have come to realize the transfer never went through. I clearly stated is several emails prior to sending it in for it's evaluation that I wanted it transfered and autorized payment for the transfer. I set up an account with the store. I have to admit the process is confusing and my age does not help as sometimes I slip a bit but it is refected in my saved emails. Is there anyone from Red who can help me on this. I have no problems paying the fee as that is not the issue. I bought the camera directly from the owner directly after he received it from Red about 2 years ago.

I hate to whine, I hate people who whine. I think I have a case though. Any thoughts would be appreciated.

Best, Peter

 

[Keegan@Netflix]

Hi Peter,

I would recommend contacting Kelly here at RED, she will be able to discuss this situation further with you.

Her email is Kelly@red.com.

Regards,

 

[Peter Strietmann]

Thanks Michael.