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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

support page inaccessable

Rob van Gelder

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I am experiencing problems with the support page of RED.
I want to download the latest Redcine version, with the sound support.
I get a partial download, that fails to un-zip. And now I cannot access this support page at all: 502 proxy error.
Other RED-pages are loading (but slowly), a well as other websites

message in browser:
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /support.

Reason: Error reading from remote server
 
Rob/BC, thanks for the heads up on that guys.
Got it all fixed up now.

Best!

-Ryan @ RED
 
Just tried to download the Adobe plug-in...

error500.jpg
 
Sander, thanks for reporting that. The downloads are fixed up too now. Give that a shot.

Best-

-R
 
The page is accessible, but the download fails to decompress. It shows a file of 2.1 mb, while originally, the download window shows 5.0 mb.

What is missing? Or is this something on my MBP that is wrong?
:confused:
 
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