Red Part Numbers?

[Harcharan Singh]

Hi,

What I see is that the RED items including the camera does not have any part number imprinted on them. This is a essential requirement if the item has to be shipped back for repairs or replacement because the item is physically checked and matched with the part number in the custom stamped invoice which came during the original import and rechecked again when it is reimported after repair or replacement.Part number is importent because serial number may change due to replacement.

Due to this reason we are unable to send our RED ROCKED card for repair .

I think some thought should be given on this ....

thks
Harcharan

 

[Brent Carter]

Part number is listed on all paperwork such as the commercial invoice, etc. Part number on the actual product has never been an issue brought to our attention is the last 3+ years we have been shipping. If you want to discuss further, email me with details so I can pass along to RED logistics.

BC
Brent - at - red - dot - com