Lens Release Button Pops Off??

[John Desay]

Hi Guys,

Using my Scarlet today and the lens release button popped off-has this happened to anyone else?
Cant seem to get it back on...it's possible a spring or small screw might have been lost when it happened.
I took off the mount(AL Canon) to see could i get it back on from the inside but the location has a plastic covering.
It's looking like it might have to be sent back to RED-sent my BSR and RED Europe a mail but no response as of yet.

Any help much appreciated thanks

 

[Robert L. Mickles]

It's never happened to me (knock on wood), but that button does seem to be one of the only flimsy parts of the camera.

 

[Joseph Coleman]

I got it caught on a a corner of one of my bags and watched it bend and almost break...freaked me out!!!