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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

bad histogram and "failed to process frame" errors

Mitch Deoudes

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Posting this as a new thread for user feedback, as well as to the "Report Bugs" sticky for reference.

Has anyone else been having problems with the histogram in RedCine? Or perhaps I'm making some really obvious mistake... Haven't used it since a couple of versions ago.

Anyway - the behavior is this: histo shows a bunch of spikes spaced out along the scale, clearly not related to the image. Changing the frame or the shot shows the exact same thing, no change at all. Maybe it doesn't like my graphics card? (I'm on a PC laptop, with ATI FireGL T2 onboard graphics.)

Second problem: no output at all on this PC:

1) any attempt to output quicktime from RedCine results in "Failed to process frame" errors on every frame.

2) output to frame-based format (jpg, tiff) at 4k - either through Output or Snapshot - results in a corrupt frame like the one attached below.

Again, an unhappy GPU issue? Weird, because I can see everything just fine in the window.

mitch
 
we had a weird error like that from some crazy metadata coming back from the camera, if you slide the exposure up a little then re-enter '0' to get back the original image, redcine ignores what's coming from the clip data and reading your input of '0', i don't know what caused it, someone bumped some settings on set or what? but that's our workaround

hope that helps!
~T
 
Thanks for the tip, Thom. Sadly, it doesn't seem to work for me... I'm feeling like this is a straight up compatibility issue. There isn't a comprehensive list of graphics hardware compatibility for Red software anywhere, is there?
 
RedCine v3.12 - footage B16 (not sure what sub-version).

An update: I tried the same footage on a brand new install of RedCine on a 8-core Mac Pro (NVidia 8800), and got the same error when trying to write quicktimes. 4k snapshots worked fine, though.

I can't believe no one else has seen the "Failed to process frame" error. Anyone? Bueller?
 
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